Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender
Silver Dollar Tavern
Peoria Heights, IL
12.2018 - Current
Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Collaborated with others to discuss new opportunities.
Supervisor
Peoria Park District
Peoria, IL
05.2004 - Current
Responded to customer questions regarding products, prices and availability.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Completed day-to-day duties accurately and efficiently.
Customer Service Representative
American Rentals
Peoria, IL
04.2022 - 09.2023
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Answered customer inquiries and provided accurate information regarding products and services.