Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jocelyn Swarthout

Harvest,AL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

10
10
years of professional experience

Work History

Administration/ Dispatch

Saddle up express
12.2019 - 06.2024
  • Dispatched company vehicles and equipment to various job sites
  • Assisted with inventory management and tracking of equipment and supplies
  • Communicated with customers to provide updates on delivery status
  • Maintained accurate records of shipments and deliveries
  • Coordinated with drivers and field personnel to ensure timely and efficient delivery of goods and services
  • Maintained calendars, scheduling meeting and ensured no conflicts
  • Tracked responses, generated data reports
  • Successfully planned and coordinated company events and team building events
  • Produced reports, presentations, flyers, spreadsheets and charts
  • Train new dispatchers and assist with scheduling and shift coverage as needed
  • Handled daily administrative duties for HR leader and staff, coordinated on and off sight meeting
  • Preparing and editing letters, reports, memos, and emails
  • Produced highly accurate internal and external letters and memoranda.

Care Guide

Oscar Insurance
04.2018 - 08.2019
  • Responsible for processing medical insurance claims, medical coding, CPT codes
  • Maintaining patient records in various healthcare settings
  • Reviewing patient Records using medical coding procedures
  • Verify insurance eligibility
  • Record any medical charges, payments or adjustments
  • Detecting coding errors in performing any modifications needed to ensure accuracy
  • Knowledgeable with premium payments, deductible, coinsurance, Co-pay, MOOP and in network and out of network services

Paralegal

Lexington Law Firm
05.2017 - 04.2018
  • Cross-check and validate information
  • Organize and analyze information
  • Attention to detail and accuracy
  • Stress tolerance
  • Critical thinking skills
  • Information monitoring
  • Research skills
  • Confidentiality
  • Team work
  • Strong communication skills
  • Conflict resolution expert
  • Respond to questions and concerns about service and escalate calls appropriately.

Clerical

Dick's Sporting Goods Distribution Center
09.2014 - 03.2017
  • Answer and direct calls
  • Provide outstanding costumer service skills
  • Monitor visitor access and maintain security awareness (bag checks, check I.D
  • Provide general administrative and clerical support
  • Use a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, etc
  • Data entry
  • Schedule appointments and interviews
  • Control inventory relevant to reception area
  • Tidy and maintain reception area

Education

High school diploma -

Sandra Day O'connor High School
Glendale, AZ
05.2011

Skills

  • Strong communication skills, both written and verbal, 65 WPM
  • Office Supplies and Inventory
  • Skilled in Microsoft Office
  • Management skills and ability to work under pressure in a fast-paced environment, exceptional
  • Work effectively and proactively within a team environment, enthusiastic team player (5 years)
  • Administrative Procedures
  • Administrative and Clerical Support
  • Website Updating
  • Travel Coordination
  • Legal Research

Timeline

Administration/ Dispatch

Saddle up express
12.2019 - 06.2024

Care Guide

Oscar Insurance
04.2018 - 08.2019

Paralegal

Lexington Law Firm
05.2017 - 04.2018

Clerical

Dick's Sporting Goods Distribution Center
09.2014 - 03.2017

High school diploma -

Sandra Day O'connor High School

Similar Profiles

CREATE PROFILE
Jocelyn Swarthout