Erik Ladouceur
New London,CT
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Stage Hand
Pro Event Inc
East Harwick , MA
06.2020 - 10.2023
- Supported staging setup for live events and performances.
- Operated lighting and sound equipment during rehearsals and shows.
- Assembled and removed stage sets, lighting rigs, and sound equipment to ensure seamless event execution.
- Set up staging equipment for live events and performances.
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Rigged lights, curtains, and scenery to create visually appealing environments for shows and events.
- Assisted in stage and technical setup and breakdown for performances.
- Loaded and unloaded equipment from delivery trucks during event setup.
- Followed safety procedures while moving heavy equipment and materials.
- Adhered to safety protocol in storing, loading and unloading set pieces and stage equipment.
- Set up tables and chairs for meetings according to layout plans.
Sales Associate
Cumberland Farms
Putnam, Connecticut
11.2019 - 05.2020
- Assisted customers with product inquiries and service needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Provided a warm greeting to enhance customer experience. and provided exceptional customer service.
- Educated customers on product features and proper usage to facilitate informed purchasing decisions.
- Assisted customers with product selection, sizing and styling.
- Resolved customer complaints promptly and professionally.
- Handled customer complaints in a professional manner.
- Collaborated with team members to create a welcoming environment and improve customer satisfaction.
- Maintained store cleanliness and organized merchandise displays.
- Restocked shelves to maintain adequate inventory.
- Stocked shelves and ensured inventory accuracy and availability.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed transactions using a point-of-sale system.
- Operated point-of-sale system for transactions and returns.
- Monitored product expiration dates and rotated stock effectively.
- Received and displayed product shipments on store retail shelves upon delivery.
- Arranged merchandise with signage and appealing displays to attract customers and reduce overstock.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Trained new associates on store policies and procedures.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built and maintained relationships with peers and upper management to drive team success.
- Described merchandise and explained use, operation and care.
- Packaged customer purchases efficiently for easy transport. and wrapped gifts.
- Packaged customer purchases efficiently for easy transport. and wrapped gifts.
Contractor
Bluestone Landscaping & Property Maintenance
Woodstock, CT
04.2014 - 02.2020
- Managed landscape installation projects with attention to detail and quality.
- Managed projects with large labor, equipment, and material budget.
- Established work, budgets, and construction timelines to manage and plan projects.
- Tracked project timelines to ensure on-time completion and adherence to schedules.
- Maintained accurate records of project progress and client communications for reference.
- Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
- Identified potential issues or risks that could impact the successful completion of projects.
- Resolved any problems encountered during the course of construction work.
- Implemented corrective action plans due to unexpected delays during construction activities.
- Collaborated with team members to complete property maintenance services on schedule.
- Collaborated with team members to complete large-scale projects efficiently.
- Visited job sites and reviewed renovation plans to ascertain projects.
- Assisted clients in selecting appropriate plants and materials for landscaping projects.
- Kept clients informed about progress status updates throughout the entire process.
- Logged inventory to track supply counts, organize equipment, and gather important materials.
- Applied changes requested by designers, owners, or inspectors to optimize work.
- Minimized waste and negotiated supplier purchases to reduce expenses and maintain cost-effectiveness.
- Operated landscaping equipment to maintain grounds and enhance aesthetics.
- Maintained and operated landscaping equipment, such as mowers, trimmers, edgers, blowers, and chainsaws.
- Maintained tools and equipment to ensure optimal performance and safety.
- Installed plants, trees, and shrubs according to design specifications.
- Performed regular lawn maintenance including mowing, trimming, and edging.
- Assisted in landscape design by providing input on plant selections.
- Improved yard landscaping by addressing grass, trees, bushes and weeds.
- Transported materials to job sites using trucks or trailers when necessary.
- Fertilized soil according to instructions provided by the customer or supervisor.
- Spread mulch around trees and flower beds to promote healthy growth.
- Installed walkways, retaining walls and other hardscapes.
- Answered customer questions regarding care and general knowledge of landscape.
- Picked new shrubs and plants according to bedding and sunlight.
- Applied mulch and burlap coverings to bushes and trees for winter.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Ensured safe access by shoveling snow and spreading salt on walkways and parking lots
- Trimmed or edged around flower beds, walks, or walls.
- Raked, mulched and composted leaves.
- Maintained neatness of landscape by trimming around trees and bushes.
- Removed debris from yards and disposed of it in designated areas.
- Repaired broken sprinkler heads and adjusted water flow settings accordingly.
- Adhered to safety protocols while operating machinery or handling hazardous chemicals.
- Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
- Ensured safe access by shoveling snow and spreading salt on walkways and parking lots.
- Trimmed or edged around flower beds, walks, or walls.
- Raked, mulched and composted leaves.
- Followed landscaping designs to determine placement of sod, flowers or foliage.
Education
High School Diploma -
Woodstock Academy
Woodstock, CT06-1996
Skills
- Lighting operation
- Sound equipment setup
- Stage rigging installation
- Equipment upkeep
- Safety compliance
- Technical coordination
- Event setup
- Customer service
- Client communication
- Budget management
- Team collaboration
- Problem solving
- Attention to detail
- Time management
- Equipment Repair
- Proactive leadership
- Equipment installation
- Power and hand tool operation
- Staff management
- Concrete work
- Roofing
- Worksite safety
- Decision-making
- Client relations
- Multitasking and organization
- Adaptability and flexibility
Timeline
Stage Hand
Pro Event Inc
06.2020 - 10.2023
Sales Associate
Cumberland Farms
11.2019 - 05.2020
Contractor
Bluestone Landscaping & Property Maintenance
04.2014 - 02.2020
High School Diploma -
Woodstock Academy