Detail-oriented team player with strong organizational skills. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction and business goals. History of supporting business operations by managing documents and coordinating with warehouse operations. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Transportation & Logistics Clerk
Aerotek @ Hunter Industries
06.2023 - Current
Stepped up and managed logistics department tasks during supervisor absences.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Completed audits on department paperwork, both physical and digital copies, to ensure accuracy.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Assisted coworkers and staff members with special tasks on daily basis.
Dietary Assistant
Felicita Vita Senior Living
07.2020 - 10.2020
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Followed all food safety regulations while preparing meals for patients.
Kept all kitchen areas clean, tidy and free of hazards.
Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Maintained strict levels of cleanliness for tables, floors, and prep areas.
Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Served meals to residents in accordance with established schedules and dietary procedures.
Laser Technician
Freeburg Industrial
06.2018 - 08.2019
Uploaded proper program from machine control and established optimal laser cutting conditions.
Loaded, installed and set up tools required for laser operation.
Met time and quality expectations by completing accurate work in line with specifications.
Moved steel plates, laser cut items and scrap metal using safe lifting practices.
Complied with plant safety procedures to maintain safe production environment.
Set up and operated equipment in work area according to factory standards.
Understood and executed orders given by laser programmer and senior production staff.
Associate Manager
Storage West Self-Storage
12.2016 - 05.2018
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed customer accounts to secure customer satisfaction and repeat business
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
Deli Clerk
Vons Grocery
09.2014 - 05.2018
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Monitored inventory levels to order new supplies and maintain consistent stock.
Dietary and Activities Assistant
Las Villas Del Norte Retirement Community & Elderly Care
07.2009 - 07.2014
Engaged residents through events, small groups, and personal attention.
Provided emotional support and companionship to improve quality of life for residents.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Scheduled movies, entertainment, and other special events.
Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Planned and prepared meals to supply residents with nutritious and appealing meals.
Education
Associate of Applied Science -
Palomar Community College
San Marcos, CA
High School Diploma -
Center City High School
Escondido, CA
06.2008
Skills
Customer Service
Detail oriented
Time management
Phone skills
Communication
Research and problem solving
Microsoft Outlook and Word (intermediate proficiency)
Microsoft Excel (beginner proficiency)
Clerical Support
Data Entry
Document and File Management
Timeline
Transportation & Logistics Clerk
Aerotek @ Hunter Industries
06.2023 - Current
Dietary Assistant
Felicita Vita Senior Living
07.2020 - 10.2020
Laser Technician
Freeburg Industrial
06.2018 - 08.2019
Associate Manager
Storage West Self-Storage
12.2016 - 05.2018
Deli Clerk
Vons Grocery
09.2014 - 05.2018
Dietary and Activities Assistant
Las Villas Del Norte Retirement Community & Elderly Care