Erik Lissabet
Pembroke Pines,FL
Summary
Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology, customer interaction, and table service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Bartender/Server
JP Mulligan's
11.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for casual dining restaurant with social relevancy and intentionality.
Managing Bartender
The Billiard Club
07.2007 - 11.2018
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Managed inventory and ordering supplies, resulting in minimized waste and optimized stock levels.
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Maximized profitability by implementing cost-effective strategies for purchasing and waste reduction.
- Collaborated with management to create promotional events that drew in new customers and boosted revenue.
- Increased customer satisfaction by providing exceptional service and crafting quality cocktails.
Cook
The Billiard Club
06.2004 - 08.2007
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
Education
High School Diploma -
Hialeah-Miami Lakes Sr. High School
Hialeah, FL06-1997
Skills
- Proficient in Managing Multiple Tasks
- Service Excellence
- Strong Reliability
- Supportive Team Member
- Engaging Interpersonal Skills
- Expertise in Drink Preparation
- Practiced Calmness
- Logical Reasoning
- Customer Conflict Resolution
- Point Of Sale Operation
Certification
- ServSafe Food Handler's Certification
Languages
Spanish
Full Professional
Timeline
Bartender/Server
JP Mulligan's
11.2018 - Current
Managing Bartender
The Billiard Club
07.2007 - 11.2018
Cook
The Billiard Club
06.2004 - 08.2007
High School Diploma -
Hialeah-Miami Lakes Sr. High School
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