IT Coordinator II
Modi’s / Artech Information Systems
04.2015 - 08.2017
- Collaborated with vendors to negotiate contracts, resulting in significant cost savings without compromising quality or service levels.
- Reduced downtime with proactive IT support and rapid issue resolution.
- Provided exceptional end-user support, resolving technical issues quickly to minimize disruptions.
- Optimized network performance through continuous monitoring, troubleshooting, and upgrades as needed.
- Maintained up-to-date inventory of hardware and software assets, optimizing resource allocation and cost control.
- Streamlined IT processes for enhanced productivity through regular system audits and maintenance.
- Evaluated emerging technologies for potential implementation in order to maintain a competitive edge in the market.
- Improved system efficiency by implementing and maintaining hardware and software solutions.
- Established effective communication channels between IT department and other business units for optimal collaboration on projects and initiatives.
- Mentored junior team members, fostering professional growth and development within the IT department.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.