Summary
Overview
Work History
Education
Skills
Career Overview
Timeline
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Erik McMillan

Knoxville,TN

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Overview

17
17
years of professional experience

Work History

Office Manager/Drain Cleaning Tech

Rural Septic Service
01.2007 - Current
  • Verified and tracked all project deadlines to facilitate smooth workflow and satisfied clients
  • Administrated day to day office operations
  • Computer invoice processing
  • Accounts Payable/Receivable
  • Developed organization filing system
  • Worked with clients to solve problems
  • Sales/Developed new clients
  • Prepared monthly sales summaries and reports
  • Resident and Commercial Drain Cleaning Services.

Education

Pellissippi State Community College
05.2020

Diploma received -

Powell High School
05.2006

Skills

  • Staff development
  • Business correspondence
  • Strong client relations
  • Creative problem solver
  • Self- Motivated
  • Executive management support
  • Microsoft Office Word Specialist 2016
  • Proficient in Microsoft Excel, Access, and PowerPoint
  • Office Management
  • Billing
  • Data Entry
  • Policy Development

Career Overview

Dedicated and reliable and office manager with 15 years experience and motivation to maintain customer satisfaction and contribute to company success. Strong organization, communication, and relationship building skills.

Timeline

Office Manager/Drain Cleaning Tech

Rural Septic Service
01.2007 - Current

Pellissippi State Community College

Diploma received -

Powell High School

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