Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Erik McQueer

Springfield,MO

Summary

Pronouns: She/Her

Preferred Name: Erin McQueer


To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

learns very quickly and takes issues head on.

Overview

10
10
years of professional experience

Work History

Assistant Merchandising Manager

Buc-ee's
03.2023 - 02.2024
  • Managed a team of merchandisers, providing guidance and support to achieve individual and departmental goals collectively.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Analyzed market and delivery systems to assess present and future materials availability.
  • Collaborated with key suppliers for optimal inventory levels, resulting in reduced stockouts and overstocks.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Monitored inventory levels closely to avoid overstock situations or missed sales opportunities due to stockouts.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.

Merchandise Associate

Buc-ee's
04.2022 - 03.2023
  • Incorporated new design techniques to create innovative and eye-catching displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Operated cardboard balers, forklifts and trash compactors safely.
  • Used pallet jacks to move and position merchandise.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Greeted, serviced, and thanked all customers.
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Organized store merchandise racks by size, style, and color.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Assisted in the training and development of new associates, fostering a positive team environment.

Front of House Team Leader

B.GOOD
08.2014 - 10.2015
  • Trained team members on company policies and procedures to maintain a consistent guest experience.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Assisted in planning special events and private parties, coordinating logistics to provide memorable experiences for guests.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Enhanced customer satisfaction by delivering exceptional service and addressing concerns promptly.
  • Operated multi-line telephone console system to answer and triage calls to designated recipients, offering smooth communications.

Education

Bachelor of Arts - Game And Interactive Media Design

Southern New Hampshire University
Hooksett, NH
04.2024

High School Diploma -

Central Area Adult Education Day-Program
Cocoa, FL
11.2009

Skills

  • Merchandise presentation
  • Reporting knowledge
  • Cost Assessments
  • MS Office
  • Attention to Detail
  • Supplier Relations
  • Demand forecasting
  • Maintaining stock levels
  • Strategic Planning
  • Team Leadership

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 48 staff members.
  • Promoted twice within 1 year.

Timeline

Assistant Merchandising Manager

Buc-ee's
03.2023 - 02.2024

Merchandise Associate

Buc-ee's
04.2022 - 03.2023

Front of House Team Leader

B.GOOD
08.2014 - 10.2015

Bachelor of Arts - Game And Interactive Media Design

Southern New Hampshire University

High School Diploma -

Central Area Adult Education Day-Program

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Erik McQueer