Erik Mendez
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Active Duty Air Force
USAF
Box Elder, South Dakota
10.2018 - Current
- Conducted training to improve troops' abilities.
- Displayed leadership in accomplishing assignments and learning new skills.
- Performed inspections to keep equipment in working order.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Responded immediately to routine and critical accidents, incidents and other emergencies.
- Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
- Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
Salesman
Continental Home Centers
Wayland, MI
06.2016 - 10.2018
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Fostered relationships with customers to expand customer base and retain business.
- Calculated production, delivery and installation costs to provide customers with accurate quotes.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
- Educated customers on product features and technical details to highlight benefits.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Developed key customer relationships to increase sales.
- Demonstrated product features to align with customer needs.
- Negotiated prices and set up contracts to finalize sales agreements.
- Presented products and services to prospective and existing customers to meet client needs.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Adhered to company initiatives and achieved established goals.
Quality Controller
Twin City Foods
Lake Odessa, MI
01.2014 - 01.2016
- Performed detailed inspections and standardized tests on product samples to assess compliance with tolerances.
- Determined corrective actions and developed plans to facilitate changes.
- Checked production performance for compliance with process standards.
Education
Some College (No Degree) -
Community College of The Air Force
Montgomery, ALSkills
- Coordinating and Reporting Activities
- Supervision & Leadership
- Critical Thinking
- Customer Service
- Training & Development
- Conflict Resolution
- Maintenance & Repair
- Planning & Organizing
Hobbies
- Hiking
- Land Navigation
- Reading
Timeline
Active Duty Air Force
USAF
10.2018 - Current
Salesman
Continental Home Centers
06.2016 - 10.2018
Quality Controller
Twin City Foods
01.2014 - 01.2016
Some College (No Degree) -
Community College of The Air Force