Erik Owen

• Delivered tailored massage therapy techniques to address diverse client needs.
• Developed individualized treatment plans based on client assessments and feedback.
• Educated clients on self-care practices and injury prevention strategies.
• Maintained accurate records of treatments and client progress for continuity of care.
• Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
• Researched new massage techniques and treatments.
• Established and implemented massage protocols and procedures.
• Mentored junior therapists on advanced massage techniques and best practices in client care.
• Strengthened client relationships through exceptional communication skills and empathetic listening.
• Treated a diverse clientele, including athletes, pregnant women, and individuals recovering from injuries.
• Addressed specific client needs by creating personalized treatment plans.
• Maintained detailed records of clients'' medical histories and treatment progress.
• Continued professional development through regular attendance at industry conferences and workshops.
• Safeguarded clients'' privacy by adhering to HIPAA regulations and maintaining strict confidentiality.
• Improved post-surgery recovery time through therapeutic lymphatic drainage massages.
• Promoted wellness by educating clients on self-care techniques, including stretching exercises and proper posture.
• Enhanced athletic performance with pre-and post-event sports massages.
• Increased patient mobility by focusing on muscle flexibility and range of motion.
• Mentored new therapists in various massage techniques and best practices for optimal results.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Evaluated client conditions to recommend appropriate massage therapy methods.
• Researched new techniques to stay up to date with trends and developments in massage therapy industry.
• Provided custom massage treatments to clients, tailored to individual needs and preferences.
• Worked with clients to ascertain medical history, potential issues, and areas needing support.
• Provided treatment for medical conditions and injuries through therapeutic massage.
• Educated clients on benefits of massage and recommended home care techniques.
• Maintained accurate and up-to-date client records.
• Maintained clean, sanitized, and well-stocked treatment rooms according to industry standards.
• Bolstered company reputation with consistently high satisfaction ratings from clients.
• Alleviated chronic pain by utilizing targeted deep tissue massage techniques.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.

Started out as a Busperson. Moved up to Bus-Captain. Then went to Food Runner. Then on to Food Runner Captain. Then on to Food Server. I've spent about 20 years in the fine dining industry working from prep to the dishtank to the front of the house. Always enjoyed the fast paced environment and exceeding the expectations of my guests and fellow co-workers.

• Delivered exceptional dining experiences through attentive service and extensive menu knowledge.
• Trained new servers in restaurant protocols, improving team efficiency and service quality.
• Handled customer inquiries and complaints with professionalism, ensuring positive resolutions.
• Implemented upselling techniques, contributing to increased revenue through enhanced dining experiences.
• Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests'' needs.
• Suggested wine pairings to go with specific menu items.
• Fostered a welcoming atmosphere by greeting each guest warmly upon arrival and thanking them genuinely upon departure.

Grading fish roe and maintaining quality throughout my shift. Keeping the specific grades of roe in their respective baskets to maintain a very clean and highly valuable product.

Packing fish fillets for 15 hours a day for 4 months straight and offloading product every 10 days.

All done in the Bering sea in Alaska during summer and winter months