Erik Pepsin
Columbia Station,OH
Summary
Customer service professional with extensive experience and a commitment to advancing in the field. Strong work ethic and proactive approach ensure adherence to company standards. Currently pursuing a bachelor's degree in Cybersecurity and Information Assurance, complemented by active IT certifications including CompTIA ITF+ and CompTIA A+.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Assistant Kitchen Manager/Assistant Catering Manager
Outback Steakhouse
Strongsville, Ohio
11.2021 - Current
- As the Catering Manager, I work with Sales Reps, Company Management, and everyday Catering customers to ensure reliable service and quality care.
- I am in charge of marketing for our restaurants' catering services and fundraising.
- I work with people every day to ensure company standards are met in and around the kitchen.
Line Cook
Wendys Fast Food
Strongsville, Ohio
03.2021 - 06.2021
- Prepared and cooked menu items according to company recipes.
- Maintained the cleanliness and organization of the kitchen workspace.
- Delivered exceptional customer service during peak hours in a fast-paced environment.
Education
High School Diploma -
Columbia High School
Columbia Station, OH05-2023
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UTSkills
- Vendor relations
- Customer service
- Inventory management
- Team leadership
- Problem solving
- Effective communication
Certification
CompTIA ITF+ 2024-Present
Timeline
Assistant Kitchen Manager/Assistant Catering Manager
Outback Steakhouse
11.2021 - Current
Line Cook
Wendys Fast Food
03.2021 - 06.2021
High School Diploma -
Columbia High School
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University