Summary
Overview
Work History
Education
Skills
Timeline
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Erik Perez

New Brunswick

Summary

Results-driven machine operator with a strong work ethic and expertise in quality control at Eagle Eye Machine. Proven ability to optimize production processes and ensure safety compliance. Adept at problem-solving and maintaining equipment, while delivering exceptional customer service as a former skycap. Committed to upholding high standards and enhancing operational efficiency.

Overview

11
11
years of professional experience

Work History

Machine Operator

Eagle Eye Machine
06.2014 - 12.2024
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
  • Quickly shut down equipment in emergency situations following protocols.
  • Knowledge to drive a forklift, using a chronometer
  • I sand down and fix any imperfection and pack them and send them out.

Skycap

Hollywood Burbank Airport
07.2022 - 10.2024
  • Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
  • Maintained safety standards by adhering to proper lifting techniques and equipment usage protocols.
  • Adhered to airline policies regarding prohibited items, contributing to overall security measures within the airport.
  • Used wheelchairs and other assistive equipment to transport handicapped and elderly passengers.
  • Enhanced customer satisfaction by efficiently handling luggage and providing courteous service.
  • Maintained professional appearance and demeanor at all times to give all guests best impression.
  • Stayed up to date with latest airport, security and airline regulations and policies.
  • Assisted passengers with special needs, facilitating smooth and stress-free travel experiences.
  • Greeted passengers, helped with check-in and managed luggage, strollers, wheelchairs, and car seats.
  • Responded quickly and effectively to questions from passengers regarding flight schedules, baggage fees and travel directions.
  • Offered knowledgeable guidance on airport facilities, flight schedules, and boarding procedures for traveler convenience.
  • Provided warm welcome to passengers arriving at airport and offered to deliver assistance in any way possible.
  • Pushed wheelchair-bound passengers through airport to departure gates, baggage claim and interim destinations.
  • Trained new skycaps on company procedures, fostering teamwork and consistent performance outcomes.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Escorted guests to and from rooms and assisted with baggage.

Education

Chatsworth High School
Chatsworth, CA

Skills

  • Machine operation
  • Equipment maintenance
  • Quality control
  • Production optimization
  • Safety compliance
  • Forklift operation
  • Problem solving
  • Attention to detail
  • Customer service
  • Strong work ethic
  • Workplace safety
  • Power and hand tools
  • Forklift and pallet jack operation
  • Machinery cleaning
  • Basic math
  • Shipping and labeling

Timeline

Skycap

Hollywood Burbank Airport
07.2022 - 10.2024

Machine Operator

Eagle Eye Machine
06.2014 - 12.2024

Chatsworth High School

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Erik Perez