Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Supervised preventive maintenance and scheduled repair activities as Fleet Supervisor. Reliable worker with solid emergency response coordination and fleet management skills. Built high-performing teams through great leadership skills. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Hi, I’m
Erik Pfeifer
Johnstown,CO
Summary
Overview
3
years of professional experience
Work History
Impact Logistics
Fleet Operations Supervisor
01.2021 - 10.2023
Job overview
- Established strong vendor relationships for cost-effective procurement of vehicles and parts.
- Spearheaded sustainability initiatives within the organization by incorporating eco-friendly vehicles into the fleet mix wherever feasible.
- Collaborated with human resources to recruit, train, and retain top talent within the fleet operations team.
- Optimized routing strategies, resulting in decreased fuel consumption and expenses.
- Enhanced fleet efficiency by implementing advanced tracking and monitoring systems.
- Streamlined maintenance processes for improved vehicle performance and reduced downtime.
- Coordinated large-scale vehicle deployments for special projects or events while maintaining daily operational requirements.
- Managed budgeting processes, effectively controlling costs and maximizing resources.
- Facilitated open lines of communication between drivers, dispatchers, mechanics, and leadership to foster a collaborative work environment.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Maintained accurate driver information for delivery scheduling.
Performance Cycle Of Colorado
Sales Associate
01.2017 - 01.2018
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Brookstone
Sales Floor Manager
01.2013 - 01.2018
Job overview
- Provided constructive feedback to senior management regarding areas of improvement leading to enhanced overall store performance.
- Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales force with closing deals.
Education
Colorado State UniversityFort Collins, CO
Bachelor of Science from Landscape Architecture
01.2021
University Overview
- Professional Development: Business Adminstration
- Extracurricular Activities: Snowboard Club
Skills
- Transportation Coordination
- Tracking of man hours
- Employee Training
- Route Planning
- Positive communication skills
- Records Maintenance
- Relationship Building
- Customer Engagement
- Negotiation
- Objection handling
- Complaint Handling
- Inventory Management
- Product presentation
- Retail Staff Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fleet Operations Supervisor
Impact Logistics
01.2021 - 10.2023
Sales Associate
Performance Cycle Of Colorado
01.2017 - 01.2018
Sales Floor Manager
Brookstone
01.2013 - 01.2018
Colorado State University
Bachelor of Science from Landscape Architecture
Dirt bike repair, car enthusiast, drawing, aquascaping, fish keeping, CAD Design
Dirt bike repair, car enthusiast, drawing, aquascaping, fish keeping, CAD Design
Passionate outdoorsman who loves hiking, fishing and snowboarding. Hobbies include CAD design, aquascaping, dirt bike repair and maintenance and fishkeeping.
Dirt bike repair, car enthusiast, drawing, aquascaping, fish keeping, CAD Design
Dirt bike repair, car enthusiast, drawing, aquascaping, fish keeping, CAD Design
Passionate outdoorsman who loves hiking, fishing and snowboarding. Hobbies include CAD design, aquascaping, dirt bike repair and maintenance and fishkeeping.
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