Summary
Overview
Work History
Education
Skills
Software
Work Availability
Timeline
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Erik Phillips

Erik Phillips

Small Business Owner
Broken Arrow,OK

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.


Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Overview

9
9
years of professional experience

Work History

Owner/Operator

Team First Oklahoma Association
Broken Arrow, OK
03.2017 - Current
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed day-to-day business operations.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Prepared annual budgets with controls to prevent overages.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.

Owner/Operator

The Phillips Group
Broken Arrow, OK
12.2015 - Current
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Managed day-to-day business operations.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Prepared annual budgets with controls to prevent overages.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Trained and motivated employees to perform daily business functions.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Discovered areas of improvement by generating quarterly operational and sales reports.
  • Optimized team hiring, training and performance.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Education

No Degree - Early Childhood Education

Grand Canyon University
Phoenix, AZ
05.2001 -

No Degree - Business Administration

Tulsa Community College
Tulsa, OK
05.2001 -

Skills

    Business administration

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Software

Microsoft Office proficient including Word, Excel, and PowerPoint

Jotform

Canva

Salesforce CRM

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Owner/Operator

Team First Oklahoma Association
03.2017 - Current

Owner/Operator

The Phillips Group
12.2015 - Current

No Degree - Early Childhood Education

Grand Canyon University
05.2001 -

No Degree - Business Administration

Tulsa Community College
05.2001 -
Erik PhillipsSmall Business Owner