Parts Specialist
Family Toyota Of Arlington
06.2024 - Current
- Tracked parts use and charged items to customer accounts for billing.
- Served customers in-store and by telephone to answer questions and place orders.
- Increased store revenue by cross-selling products and upselling services to customers.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Satisfied customers with fast, knowledgeable service for Toyota product needs.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Organized parts storage and stocked inventory according to established guidelines.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Maintained clean and neat parts counter and sales floor.
