Erik Puthoff
Spokane,WA
Summary
Over 20 years of experience of building and deepening relationships in the Greater Spokane Area. Experienced with community engagement, strategic planning, and program development. Utilizes collaborative approach to build strong community relationships and drive impactful initiatives. Track record of managing projects and leading teams to achieve community goals. Problem solver with a strong work ethic and knack for navigating the political landscape. Dedicated to improving the lives of others and building a better future.
Overview
18
18
years of professional experience
Work History
Community Development Manager
STCU
06.2023 - 04.2025
- Developed strategic plans for community improvement, focusing on deepening relationships, uncovering opportunities for new business, and cultivate new opportunities to assist with the overall goals of the credit union.
- Managed a team of development officers working in various regions responsible for engaging and deepening relationships with key stakeholders, creating visibility of the brand, and uncovering opportunities for sponsorships or the promotion of products and services.
- Developed and initiated strategic plans for providing financial education curriculum and providing tools and resources for education partners.
- Collaborated with internal lines of business to optimize business development outreach and tangibly contribute to meeting the strategic initiatives of the organization.
- Drafted proposals outlining project goals, objectives, budget requirements, timelines, and anticipated outcomes for approval by relevant authorities.
- Implemented innovative approaches to address social challenges within the community, such as continuous education, affordable housing, and financial education.
- Leveraged partnerships with nonprofit organizations to expand services offered within the community.
Community Development Officer
STCU
03.2014 - 06.2023
- Manages relationships, including a Community Business Partnership (CBP) portfolio, and cultivated new opportunities to assist with promoting the overall goals of the credit union to deepen member relationships and increase our growth.
- Responsible for engaging within the communities served by promoting the brand, highlighting products and services, and bringing financial education to students and adults and by being a brand ambassador for STCU through continual participation in community events.
- Consistently grew Community Business Partnership Program in new membership and/or engagement by 10% each year by developing and deepening relationships, maintaining a robust book of business, and leveraging opportunities to grow membership.
- Worked in collaboration with internal partners to optimize business development outreach to tangibly contribute to meeting the strategic initiatives of the organization.
- Leveraged partnerships with our university partners to incorporate STCU staff with a focus on developing or deepen memberships.
- Developed financial education curriculum and materials for K-12 and adult age demographics.
Marketing Director
SPOKANE CITY CREDIT UNION
01.2007 - 01.2014
- Responsible for all aspects of marketing for Spokane City Credit Union including development, composition and implementation of marketing plans and strategies; development and editing of website graphics, content and layout; development and management of marketing materials; negotiation and management of advertising contracts and schedules; management of staff; maintenance of social media accounts; outside sales and community development; event planning; and developing and maintaining brand image.
- Developed and deepened relationships with local auto and motorcycle dealerships resulting in an 11% growth in loan volume.
- Secured opportunities for staff engagement with City of Spokane staff at department meetings, gatherings, and events.
Director of Promotions
SPOKANE CHIEFS HOCKEY CLUB
01.2007 - 12.2007
- Coordinated and implemented all promotional and marketing efforts for the Spokane Chiefs Hockey Club and its sponsors.
- Negotiated contracts for sponsorships and was responsible for the compliance of contractual obligations.
- Worked closely with other team members to increase season ticket and group ticket sales resulting in breaking sales records in 2006 and again in 2007.
- Collaborated with sponsors to find creative ways to highlight their business and help them reach their strategic goals through promotional opportunities.
Education
Bachelor of Arts - Communication Studies in Public Relations
EASTERN WASHINGTON UNIVERSITY
Cheney, WA01.2005
Associate of Arts Degree -
SPOKANE FALLS COMMUNITY COLLEGE
Spokane, WA01.2002
Skills
- Servant Leadership
- Business Development
- Advocacy
- Strategic Planning
- MS Office
- Technical Writing
- Sales and promotions
- Teacher
- Active listener
- Collaborator
- Time Management
- Relationship Management
- Member Service
- Creative
- Partnership development
- Community education
- Nonprofit management
- Community engagement
- Resource mobilization
- Monitoring and reporting
Awards
Eastern Washington University Tawanka Service Award 2024 - Honors EWU alumni who dedicate themselves to service, advancing the university’s mission, and fostering a positive and inclusive culture through service, advocacy, and fostering a more inclusive and connected community.
Timeline
Community Development Manager
STCU
06.2023 - 04.2025
Community Development Officer
STCU
03.2014 - 06.2023
Marketing Director
SPOKANE CITY CREDIT UNION
01.2007 - 01.2014
Director of Promotions
SPOKANE CHIEFS HOCKEY CLUB
01.2007 - 12.2007
Associate of Arts Degree -
SPOKANE FALLS COMMUNITY COLLEGE
Bachelor of Arts - Communication Studies in Public Relations
EASTERN WASHINGTON UNIVERSITY
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