Summary
Work History
Education
Skills
Accomplishments
Affiliations
Languages
References
Timeline
Generic

Erik Richards

Taylorsville,UT

Summary

Talented professional with solid background working with systems. Diligent in organizing work assignments, coordinating resources and maintaining detailed, accurate records of every job. Detail-oriented inspector with service-oriented nature. Hardworking and highly skilled offering proven expertise in completing and installations with high-quality work. Efficiently cut and fabricate pieces to finalize designs. Excellent technical, project management and decision-making abilities developed over 30 years of experience. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities. Meets tight deadlines. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Ambitious, career-focused job seeker, anxious to obtain an entry-leveL position to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable with strong ability in. Offering all skills and. Highly organized, proactive and punctual with team-oriented mentality. Hardworking and reliable with strong abilities. Highly organized, proactive and punctual with team-oriented mentality. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Work History

Irrigation Specialist/Snow Plow Operator

GROWPRO
Lehi, UT
MARCH - 2019
  • Calculated water pressure requirements for various types of sprinkler heads and valves.
  • Assessed water needs of crops and designed irrigation systems to meet those needs.
  • Filled piping systems with water and air to test for leaks.
  • Troubleshot malfunctions in irrigation systems to identify problems with equipment or layout issues.
  • Created plans for installation, maintenance, and repair of irrigation systems.
  • Installed, maintained, and repaired a variety of irrigation components such as pumps, pipes, filters, control valves, sprinklers, emitters and backflow preventers.
  • Coordinated with other contractors involved in landscape projects in order to ensure compatibility between different elements of the project.
  • Verified and gathered measurements to determine proper piping sizes.
  • Cut openings in walls and floors to accommodate pipe and pipe fittings.
  • Consulted with clients to determine their specific needs related to crop production and water availability before designing an irrigation system.
  • Performed routine maintenance tasks such as flushing lines, cleaning strainers and replacing nozzles or risers.
  • Installed automated controls to regulate pressure and volume in pipe systems.
  • Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
  • Cut diverse pipe sizes and lengths to prepare for installation.
  • Inspected installations to repair leaks and make adjustments to pipes.
  • Performed rigging and forklift operations to maneuver parts and machinery.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained schedule of class assignments to meet deadlines.
  • Maintained accurate records related to installations, repairs and maintenance activities.
  • Inspected existing systems for needed repairs or upgrades.
  • Developed strategies for improving the efficiency of existing irrigation systems by adjusting spray patterns or adding additional zones or components.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained updated knowledge through continuing education and advanced training.
  • Delivered products to customer locations on time.

Diesel Mechanic

Pride Transportation
WEST VALLEY, UTAH
1995 - 2004
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Followed safety guidelines while performing repair work on heavy-duty vehicles.
  • Worked with a team of mechanics to complete projects efficiently within time limits.
  • Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
  • Inspected vehicles for safety issues and roadworthiness.
  • Examined and adjusted protective guards, loose bolts and specified safety devices.
  • Examined brake systems for proper operation; replaced pads or shoes when needed.
  • Placed orders for parts necessary to complete vehicle repairs and installations.
  • Repaired fuel injection systems, turbochargers, brakes, and exhaust systems.
  • Rewired ignition systems, lights and instrument panels.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Installed new vehicle systems and components.
  • Evaluated vehicle systems to assess function and uncover defects.
  • Maintained accurate records of all services performed on diesel engines.
  • Removed old oil, replace filters and added correct amount of new [Type] oil.
  • Ran diagnostics on heating and cooling systems to trace faults and completed skilled repairs.
  • Welded broken metal parts using oxyacetylene torches and electric arc welders.
  • Installed new parts such as radiators, injectors, hoses, belts, alternators, starters .
  • Assisted in the removal of engines from vehicles in order to replace them with new ones.
  • Disassembled defective units to diagnose malfunctions and repair them accordingly.
  • Diagnosed mechanical problems and made necessary repairs.
  • Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
  • Provided technical advice to customers regarding their diesel engine needs.
  • Maintained vehicles by changing oil, checking batteries and lubricating components.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Conferred with customers to obtain descriptions of vehicle problems and discuss repair requirements.
  • Tested electronic computer components in automobiles to determine proper operation.
  • Reviewed repairs with customers and advocated for vehicle safety.
  • Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
  • Cleaned and lubricated parts before reassembly of the unit, engine, vehicle .
  • Checked all fluid levels regularly; topped off when necessary.
  • Ensured that all tools were properly cleaned after use.
  • Raised trucks, buses and heavy parts or equipment with hydraulic jacks or hoists.
  • Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
  • Conducted visual inspections of compressed natural gas fuel systems to identify cracks, discoloration and abrasions.
  • Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
  • Conducted test drives before and after repair services.
  • Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Replaced worn or damaged components such as spark plugs, air filters, and oil filters.
  • Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
  • Adjusted engine timing to factory specifications.
  • Repaired and serviced air conditioning, heating and electrical systems.
  • Completed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Performed preventative maintenance on diesel engines and equipment.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Removed and disassembled defective diesel engines in automobiles, trucks, buses, and construction vehicles to complete repairs.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Optimized brake systems by adjusting and replacing components.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Recognized by management for providing exceptional customer service.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Collaborated with others to discuss new opportunities.
  • Worked with cross-functional teams to achieve goals.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained schedule of class assignments to meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Delivered products to customer locations on time.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Installed accessories and non-OEM components to meet vehicle operator needs.
  • Checked vehicle mileage and determined necessary belts, fluids flushing or gasket replacements.
  • Rebuilt faulty hydraulic systems including pumps and cylinders.
  • Verified dimensions and clearances of parts to achieve conformance to factory specifications.

Field Service Technician/Shop Worker

HERM HUGHES/LAKEVIEW ROCK
North Salt Lake, UT
2004 - 2007
  • Replaced faulty parts or components following diagrams or blueprints.
  • Resolved customer complaints regarding product performance or malfunctioning equipment in a professional manner.
  • Diagnosed problems using advanced diagnostic tools such as multimeters, oscilloscopes.
  • Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
  • Performed on-site installation, routine maintenance and minor repairs to systems.
  • Completed all necessary paperwork for service calls in a timely manner.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Assisted with training of junior technicians in proper installation techniques and safety protocols.
  • Collaborated with team members to assess equipment performance needs.
  • Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Maintained equipment performance by cleaning and lubricating components.
  • Inspected and tested mechanical products to locate defects or malfunctions.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Kept records of parts and equipment used in projects to update inventory.
  • Installed new appliances, wiring and machinery in homes with defective equipment.
  • Inspected materials and equipment regularly to check for potential hazards and machine defects.
  • Calibrated instruments, controls and equipment to test function and evaluate performance.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Trained customers on equipment after installation.
  • Drove and maintained company vehicle, keeping in peak condition.
  • Documented repair methods and maintenance processes to improve support analysis.
  • Responded promptly to emergency service requests from clients.
  • Minimized customer callbacks and equipment failure by reviewing job upon completion.
  • Monitored system performance remotely through data analysis methods such as telemetry readings.
  • Disassembled defective machines for repair or replacement of parts.
  • Installed new components or replaced defective parts to restore functionality.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Explained and recommended service options to customers and detailed costs.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Performed annual and preventive system service maintenance.
  • Installed electrical wiring for new installations as needed.
  • Disassembled and reassembled hydraulic, pneumatic, and mechanical equipment for inspection.
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Prepared detailed reports documenting service activities performed on each job site.
  • Adjusted functional parts of devices or control instruments according to specifications.
  • Conducted regular inspections of work sites for hazardous conditions or potential safety risks.
  • Mentored and trained new employees on processes, flow and safety procedures.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Ran tests on newly repaired machinery and equipment to confirm proper functionality.
  • Communicated with distributors to acquire necessary equipment for projects.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Wrote detailed service reports describing work completed, issues and recommendations.
  • Performed troubleshooting on electronic circuits and systems.
  • Communicated with vendors, upper management and peers.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Collaborated with others to discuss new opportunities.
  • Answered [Number] calls per shift to assist with customer questions and concerns.
  • Completed day-to-day duties accurately and efficiently.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Cottonwood High School
Salt Lake City, UT
05-1990

Skills

  • Problem-Solving
  • Decision-Making
  • Plumbing Fixture Installation
  • Conflict Resolution
  • Safety Protocols
  • Detail Oriented
  • Emergency Services
  • Relationship Building
  • Drain Cleaning
  • Industrial Plumbing
  • HVAC Systems
  • Job Site Evaluation
  • Equipment Inspection
  • Quality Control
  • Job Order Prioritization
  • Hydraulics
  • Faucet Repair
  • Mentoring and Coaching
  • Preventive Maintenance
  • Pipefitting
  • Parts Fabrication
  • Commercial Construction Experience
  • Blueprints and Specifications
  • Heavy Lifting
  • Commercial Plumbing
  • Equipment Maintenance
  • Equipment Testing
  • Service Reporting
  • Basic Carpentry
  • Residential Plumbing
  • Power Tool Operation
  • Good Mechanical Aptitude
  • Plumbing
  • Exceptional Problem Solver
  • Plumbing Repairs
  • Quality Production
  • Hand and Power Tools
  • Drainage Repair
  • Inventory Management
  • Air and Water Piping
  • Water Pressure Assessment
  • Piping Specifications
  • Layout Planning
  • Emergency Response
  • Safety Inspection
  • Open Drainage Systems
  • Basic Math Aptitude
  • Water Heater Installation
  • Team Collaboration

Accomplishments

employee of the year 2 years in a row with pride transport

Affiliations

i like to hunt fish,ride my harley on my personal time. enjoy helping others it gives me purpose. i like to maintain physical maintence, working out staying healthy.

Languages

English
Professional

References

References available upon request.

Timeline

Irrigation Specialist/Snow Plow Operator

GROWPRO
MARCH - 2019

Diesel Mechanic

Pride Transportation
1995 - 2004

Field Service Technician/Shop Worker

HERM HUGHES/LAKEVIEW ROCK
2004 - 2007

High School Diploma -

Cottonwood High School

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