Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erik Richardson

Summary

Enthusiastic Inventory Specialist willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills who is willing to learn

Overview

23
23
years of professional experience

Work History

Inventory Specialist

Newton-Wellesley Hospital
10.2023 - Current
  • Was the person responsible for placing supply ordering for Med/Surge units.
  • Maintained and managed PAR level adjustments for Med/Surge units.
  • Monitored expiration dates of sterile commodities following JCAHO guidelines, by rotating stock and visually checking expiration dates, to ensure usage or return to inventory prior to expiring.
  • Provided customer service support to end-users and staff members regarding product location, delivery and returns.
  • Reported discrepancies, problems or questions to the Operations Manager related to the acquisition and distribution process such as stock outs and backorders.
  • Provided support to distribution technicians regarding product location, delivery and returns; ran “Where Held” reports in PeopleSoft when required.
  • Interfaced with key distributor re: backorders, substitutes and inventory information on critical products.
  • Assisted customers regarding product availability, obtaining substitutes or need for expedited shipments; followed-up/communicated with customers regarding status.
  • Online purchasing of special order products via EBuy direct from manufacturers and vendors as required
  • Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
  • Performed data entry and completed proper paperwork.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.

Distribution Technician

Newton-Wellesley Hospital
05.2023 - 10.2023
  • Maintained quality assurance and practiced standards in accordance with established system policies, procedures and objectives.
  • Recognized issues and referred them immediately to the appropriate individual for resolution if needed.
  • Followed established processes to ensure uninterrupted supply of equipment and supplies to support Supply Chain Operations.
  • Maintained stock within assigned areas in a clean and orderly manner including storage rooms and systems. This included overall organization of shelves, bins, carts and processed and corrected delivery labels.
  • Ordered according to established practices and rules with respect to par levels, reorder points, package size, unit of measure and reorder quantities. Implemented inventory management processes and principles including rotation of stock utilizing dated material policy and/or FIFO (first in first out).
  • Communicated product recall, backorder and substitution processes to management as necessary.
  • Utilized reports for optimization of cycle counts, stock audits, discrepancies, and reconciliation. Received material by verification of package or bin contents by review of packing slips, receiving slips or purchase orders, and maintained appropriate records.
  • Replenished patient and other ancillary supply carts in designated areas. Interacts with suppliers to confirm or expedite delivery of orders and/or initiate the request for vendor returns.
  • Performed other related duties such as answering telephone and pager relaying messages, conducting stock audits and reconciliations. Have provided functional guidance and training to employees regarding supply chain operations.
  • Technical knowledge - computer equipment, mobile scanners, ability to navigate PeopleSoft modules, Microsoft 365

Store Operations Associate

Eileen Fisher, Inc
06.2001 - 03.2023
  • Provided exceptional customer service and styling advice in a fast-paced retail environment while building relationships with clientele leading to an increase in customer retention.
  • Collaborated with and support the district store leader and visual merchandisers in executing monthly re-merchandising of floor sets, revamping 60% of the floorplan by rotating in new collection pieces and creatively presenting past pieces, resulting in an increase in-store profit.
  • Individually maintained brand standards by strengthening product knowledge, built brand awareness among clientele.
  • Created, contributed to, and reconciled client profile and purchase order details; responsible for formulating transcription of shipping requests, inventory transfers, and web orders daily, as well as contributing to transcription of internal reports that contains calculated data such as conversion rate, hourly plan compared to volume driven, and selling initiatives.
  • As a member of the store operations team, I supported 26 stores on the East Coast while maintaining my sales/stock/store operation associate duties in my home store, which generates over 2.2 million in sales annually.
  • Supported new store openings (London, Tyson's-D.C., Charlotte, NC, and Kansas City, MO) by setting up the stockroom, trained new store leaders and stock associates, prepared merchandise for the sales floor and installed computer systems.
  • Participated in monthly facilities call to address store concerns and help remediate any facility, technical and operational issues. Visited stores to assist with any hands on facility needs.
  • Worked in tandem with store and district leadership to train new team members around CMA, MI-9, Campus Ship, EF360 and previous POS systems.
  • Installed bi-annual buyers showcase with the New England wholesale merchant. EF360 District Lead - Reviewed and gave feedback on training modules, provided support to store ambassadors, trained stores to use new EF360 application and also a liaison between store teams and Steering Team.

Lead Revenue Auditor

UPS
09.2001 - 05.2003
  • Conducted audits of procedures and methods for the different UPS systems. Generated reports to be used by the finance department.
  • Oversaw temporary workers to monitor, resolve, or direct complaints, problems, injuries and terminations.
  • Handled supervisor duties when manager was unavailable or out of office.
  • Investigated discrepancies discovered during auditing process.
  • Trained newly hired employees to promote understanding of company's processes, and procedures

Education

Front End Web Development

General Assembly
Boston, Ma
03.2016

PC Technician

New Horizons Computer Learning Center
Boston, MA
2004

Media Design

Xintra School of Technology
Malden, MA
05.2003

A+ Comptia Certification

Google IT Support Professional Certificate
Online Learning
09.2000

Associate of Arts - Graphic Design

Newbury College
Brookline, MA
05.1996

Skills

    PC Hardware
    Microsoft 365
    Windows XP
    Vista
    Windows (version 7-10)

    Adobe Illustrator
    Adobe Photoshop
    HTML CSS Javascript

Timeline

Inventory Specialist

Newton-Wellesley Hospital
10.2023 - Current

Distribution Technician

Newton-Wellesley Hospital
05.2023 - 10.2023

Lead Revenue Auditor

UPS
09.2001 - 05.2003

Store Operations Associate

Eileen Fisher, Inc
06.2001 - 03.2023

Front End Web Development

General Assembly

PC Technician

New Horizons Computer Learning Center

Media Design

Xintra School of Technology

A+ Comptia Certification

Google IT Support Professional Certificate

Associate of Arts - Graphic Design

Newbury College

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Erik Richardson