Summary
Overview
Work History
Education
Skills
Timeline
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Erik Rodriguez

San Antonio,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Cross Functional Representative

H-E-B
08.2020 - Current
  • Observed packing operations to verify conformance to specifications.
  • Streamlined internal processes for improved efficiency, reducing overall costs for the organization.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Researched relevant resources to assist members, identified member representation needs and troubleshot next steps to provide optimal support for member.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Maintained database systems to track and analyze operational data.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Gained strong leadership skills by managing projects from start to finish.
  • Proven ability to learn quickly and adapt to new situations.
  • Frequently inspected production area to verify proper equipment operation.
  • Cultivated lasting partnerships with industry professionals, ultimately increasing referral business as well as long-term client retention rates.
  • Passionate about learning and committed to continual improvement.

Cashier

H-E-B
02.2020 - 08.2020
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Operated cash register to record transactions accurately and efficiently.
  • Learned duties for various positions and provided backup at key times.
  • Upsold additional products and services to customers, increasing revenue.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Swim Instructor/Pool Lifeguard

City Of San Antonio
05.2019 - 08.2019
  • Adjusted lesson pacing according to individual student needs while adhering to established curriculum guidelines, ensuring optimal progress for all learners.
  • Encouraged participants to stay motivated and reach fitness goals.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Set up and broke down equipment before and after classes.
  • Implemented proper safety protocols and emergency response plans.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Encouraged parent involvement in their child''s aquatic education through regular communication about progress and upcoming events.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.
  • Assessed student skill levels at the beginning of each session to ensure proper class placement and maximize opportunities for growth and development.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Provided emergency first aid and CPR as needed.
  • Developed and implemented lesson plans based on individual student needs.

Education

Bachelor of Criminal Justice - Criminal Justice

Texas State University
San Marcos, TX
12.2023

High School Diploma -

Southwest High School
San Antonio, TX
05.2019

Skills

  • Performance Tracking
  • Client Relationship Building
  • Up-selling strategies
  • Customer Relations
  • Sales Reporting
  • Strategic Direction
  • Project restructuring
  • Audit reporting
  • Sales Support
  • Cross-Functional Team Development
  • Time Management Skills
  • Staff Training
  • Cash Drawer Management
  • Excellent People Skills
  • Multitasking Strengths
  • Stocking and Replenishing
  • Inventory Tracking

Timeline

Cross Functional Representative

H-E-B
08.2020 - Current

Cashier

H-E-B
02.2020 - 08.2020

Swim Instructor/Pool Lifeguard

City Of San Antonio
05.2019 - 08.2019

Bachelor of Criminal Justice - Criminal Justice

Texas State University

High School Diploma -

Southwest High School

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Erik Rodriguez