Erik Rooney
Inman,South Carolina
Summary
Results-driven and dynamic Comfort Advisor with experience providing tailored HVAC solutions for residential and commercial clients. Skilled at assessing clients' comfort needs, conducting thorough evaluations, and recommending cost-effective heating and cooling systems. Adept at building strong client relationships through effective communication.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Renewable Solutions Program Manager
WaterFurnace International
Inman, SC
04.2022 - Current
- Showcase advanced research capabilities by conducting rigorous vetting of geothermal leads, resulting in 30% increase in accuracy and quality of potential clients for contractor meetings.
- Assist in sales process of geothermal systems by actively engaging in clients during meetings and providing valuable insights, leading to 20% increase in successful geothermal sales.
- On site managed complex geothermal installation projects through consulting and providing necessary in-house manufacturer knowledge decreased call back issues over 40%.
Comfort Advisor
Dave Droegkamp Heating
Hartland, WI
07.2020 - 04.2022
- Built customer relations to sell right products and services to buyers by product offering,negotiating and offering solutions, increasing sales by 18% over prior year.
- Provided complex solutions for indoor air quality, trouble areas of home through product knowledge of system. Increased customer awareness of IAQ solutions to their individual problem
- Managed projects and installation to meet customer expectation by scheduling perfectly qualified team for concise results. Increased company 5 star reviews by 80%.
Branch Manager
Lennox Industries
Milwaukee, WI
12.2016 - 07.2020
- Accurately directed daily operations of the branch, including customer service, human resources, sales and marketing activities by creating programs, getting employee buy in and increasing sales by 14% YoY.
- Developed strategies to increase customer satisfaction and loyalty by assigning dealers to individual staff and creating a culture of ownership and sales excitement.
- Closely monitored financial performance of the branch on daily, weekly, and monthly basis by generating reports, acting on critical data and executing plans to stay ahead of performance. Ultimately exceeding plan by over 25%.
Branch Manager
Baker Distributing Co
Spartanburg, SC
11.2004 - 12.2016
- Oversaw daily profitability and store financial wellness by engaging and cultivating HVAC dealers, led to increased sales by 600K.
- Created a culture of teamwork and affability by creating processes for employee engagement ultimately creating a fun cohesive environment.
- Diligently monitored daily operations to ensure auditing compliance was met by using schedules and log books. Outcome was passing audits with scores over 90% year over year.
Education
High School Diploma -
James Madison High School
Milwaukee, WI06-1990
Skills
- Team Development
- Operations Management
- Sales Professional
- Salesmanship
- Business Development
- Sales Development
Certification
- EPA Type II
Valid drivers license
- No limitations
Timeline
Renewable Solutions Program Manager
WaterFurnace International
04.2022 - Current
Comfort Advisor
Dave Droegkamp Heating
07.2020 - 04.2022
Branch Manager
Lennox Industries
12.2016 - 07.2020
Branch Manager
Baker Distributing Co
11.2004 - 12.2016
High School Diploma -
James Madison High School
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