Motivates and mentors leaders/senior leaders, along with a variety of supporting personnel involved in the installation of solar, battery and EV charging projects to create a positive, constructive, and performance driven environment.
Evaluates and manages the resources and processes required for the successful completion of residential solar projects. Ensuring that the individual branches focus on Safety, Quality, Productivity, Capacity Utilization, Customer Service, and Profitability.
Identifies and drives “Best Practices” throughout individual branch operations.
Drives continuous improvement throughout the region by working with Leadership and SMEs from Supply Chain, Permitting, Inspections, Sales, Quality, Safety, and Home Upgrades. Conduct weekly meetings with each group to identify areas of improvement and best practices.
Interprets and analyzes data to drive decision making, process improvement, to uncover performance, cost or quality opportunities.
Works closely with the Sales Leaders to understand sales performance trending and position resources as required by sales volume.
Works to ensure that we are delivering an excellent customer experience and address escalated customer concerns as necessary.
Collaborates for staffing decisions between other Branch verticals and Regional Leadership.
Cultivates and promotes a positive culture within the region – drive employee engagement, retention, and morale.
Regional Operations Manager
Tesla
Denver, CO
07.2010 - 03.2019
Drove continuous improvement throughout the region by working with Leadership and SMEs from Supply Chain, Permitting, Inspections, Sales, Quality, Safety, and Home Upgrades. Conducted weekly meetings with each group to identify areas of improvement and best practices.
Supported personnel involved in the installation of Residential/Commercial solar, battery and EV charging projects to create a positive, constructive, and performance driven environment.
Validated the status monitor daily to assure the jobs are correctly categorized and took ownership of all of the jobs that are in a status that are controlled by the region and expedite them forward.
Coordinated the most cost effective field engineering process and construction methods and materials for the project.
Oversaw and directed the permitting, inspection, warehouse and service teams.
Oversaw all construction aspects of New Home builder division within the region.
Coordinated all safety compliance requirements in the region.
Commercial PV Program Manager
SolarCity
San Mateo, CA
05.2009 - 07.2010
Led Commercial PV Project Managers across multiple states.
Collaborated with our finance, product and strategy teams in the successful bids and income generation on all projects that I led.
Worked closely with our customers (Fortune 500 Tech Executives) in providing the highest level of customer service.
Effectively managed complex and difficult projects through innovation and creativity while staying within budget and timelines.
Residential/Commercial EV Project Manager
SolarCity
San Mateo , CA
07.2008 - 05.2009
Project managed residential EV charging for high profile clients that received the first 500 Tesla Roadsters.
Worked with Cities and Counties to educate them on the emerging EV charging market and guided them through the NEC requirements.
In coordination with Tesla and CARB (California Air Resources Board), successfully managed the commercial infrastructure for the Tesla Roadster charging stations between the Bay Area and Southern California.
Owner
Creative Solar USA
San Jose, CA
04.2004 - 12.2006
Managed all aspects of the business: Budgets, Insurance, Fleet, Bids, Sales, Permitting, Construction, Inspections, Bookeeping, etc.
Effectively managed the operations of each project to ensure predictable financial outcomes and minimize risk exposure.
Developed and created all marketing and sales collateral.
Created customer database that developed into a thriving maintenance business.· Managed all aspects of the business