Erik Schnitger

Multi-tasking and results-oriented professional with extensive experience in overseeing organizational operations across various business segments and multiple departments. Well-versed in achieving set goals, managing sales acquisition activities, and creating strategies required to drive business growth. Instrumental in establishing efficient workflow processes and implementing modified systems to improve overall efficiency of operational activities. Proven success in leading strategic initiatives, managing budgets, and building profitable alliances. Ability to collaborate with marketing team, provide recommendations, and analyze marketing performance to increase sales/marketing pipeline. Capable of providing data, insights, and metrics to improve business performance. Adept at developing and directing teams to achieve organizational vision and goals. Proficient in delivering exceptional customer services as well as addressing and resolving clients' issues, while ensuring highest level of client satisfaction. Highly organized and self-motivated professional experienced in project management, team development and process improvement. Skilled in developing and implementing strategies to increase efficiency and performance. Passionate about driving business growth and creating positive work environment. Hardworking Associate Director knowledgeable about business practices in the Customer Service/Care industry. Adept at supporting and enhancing operations with a decisive leadership style and strategic approach to decision making.