- I enjoy helping others and giving back to the community
- Outdoor Recreation
- Playing Sports
- Enjoy hobbies that combine physical activity with outdoor exploration
- Team Sports
- Volunteering with youth sports programs as a Coach
- Camping
- Boating
- Adventure Travel
- Surfing
Erik Smentek
Ventura,CA
Summary
Dynamic Sales Manager with proven success in the Marine Industry, excelling in management and relationship building. Achieved sales goals through effective training and pipeline management. Known for excellent communication skills and a resolution-oriented approach, driving customer satisfaction and long-term business growth. Committed to enhancing team performance and exceeding targets. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Sales Manager
VS Marine
12.2020 - Current
- Attended industry events and conventions to explain sales opportunities.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Built relationships with customers and community to establish long-term business growth.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Managed accounts to retain existing relationships and grow share of business.
Sales Manager/Assistant General Manager
Tilly's Marine
01.2011 - 12.2020
- Attended industry events and conventions to expain sales opportunities.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
- Implemented systems and procedures to increase sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Mentored and motivated team members to achieve challenging business goals.
- Motivated, trained, and disciplined employees to maximize performance.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed team schedule with eye for coverage needs and individual strengths.
- Handled cash accurately and prepared deposits.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Boat Sales
Sun Country Marine
01.2005 - 11.2009
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided professional services and support in a dynamic work environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Worked well in a team setting, providing support and guidance.
- Delivered services to customer locations within specific timeframes.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
Education
No Degree - Baseball
Ventura College
Ventura, CAHigh School Diploma -
Oak Park High School
Oak Park, Ca06-1999
Skills
- National account management
- KPI analysis
- Sales team training
- Sales presentation
- Sales operation
- Relationship building
- Excellent communication skills
- Resolution-oriented
- Staff management
- Sales presentations
- Pipeline management
- Positive and upbeat
- Sales expertise
- CRM software
Accomplishments
2024 Malibu Top CSI performing Dealer
2019 Malibu Boats Western Region Salesman of the Year
2016 Chaparral & Robalo Boats Top 15 National Salesman
2015 Malibu Boats Western Region Salesman of the Year
2013 Malibu Boats Western Region Salesman of the Year
Interests
Timeline
Sales Manager
VS Marine
12.2020 - Current
Sales Manager/Assistant General Manager
Tilly's Marine
01.2011 - 12.2020
Boat Sales
Sun Country Marine
01.2005 - 11.2009
No Degree - Baseball
Ventura College
High School Diploma -
Oak Park High School
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