Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Fishing, model railroading
Timeline
Generic

Erik Tiele

Hinsdale,MA

Summary

Dedicated professional with history of meeting goals and utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced with over 25 years of experience in the Golf Industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of golf operations. Motivated to learn, grow and excel.

Overview

18
18
years of professional experience

Work History

Head Golf Professional

Waubeeka Golf Links
04.2017 - Current
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Established vendor relationships to access timely services in support of events.
  • Improved recreational programming based on feedback from customers and employees.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Head Golf Professional

Worthington Golf Club
04.2011 - 03.2017

Head Golf Coach

Mount Greylock High School
08.2003 - 10.2010
  • Networked with parents, staff and community leaders to build reputation and recruit new students.
  • Helped team members achieve goals through commitment to success of individual students as standard of successful coaching.
  • Modeled good sportsmanship and responsible behavior on greens to students to instill good etiquette and safety practices.
  • Established clear benchmarks for performance and monitored individual and team progress.

Education

High School Diploma -

Belchertown High School
Belchertown, MA
05.1987

Skills

  • Delivery Schedules
  • Performance Goals
  • Customer Retention
  • Client Needs Assessment
  • Program Rollout
  • Club Fitting
  • Guest Relations
  • Administering Budgets
  • Goal Attainment
  • Cost Control
  • Stock Control
  • Customer Service and Assistance
  • Managing Pro Shops
  • Visual Merchandising
  • Individual Trainings
  • Customer Inquiries
  • Professional Marketing
  • Golf Instruction
  • Employee Performance Reviews
  • Operating Budget
  • Staff Meetings
  • Tournament Competitions

Accomplishments

Qualified for the 2019 Senior Club Pro Championship

Second Place finish in the NENY PGA Match Play Championship.

Elected to the NENY PGA Board of Directors 2021 to present.

Multiple nominations for NENY PGA section Junior Golf Leadership.

Affiliations

  • Past member of the Belchertown Lions Club

Fishing, model railroading

Long time fishing and model railroading enthsiast


Timeline

Head Golf Professional

Waubeeka Golf Links
04.2017 - Current

Head Golf Professional

Worthington Golf Club
04.2011 - 03.2017

Head Golf Coach

Mount Greylock High School
08.2003 - 10.2010

High School Diploma -

Belchertown High School

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Erik Tiele