Erik Van Dolah
Hastings,NE
Summary
Experienced Installer with over 10+ years of experience in HVAC. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. Adept at scheduling facilities maintenance to minimizing downtime and safety hazards. Well-versed in equipment troubleshooting and repair with focus on quality and efficiency.
Overview
19
19
years of professional experience
Work History
Residential Installer
K-T Heating & Air Conditioning Inc.
12.2022 - Current
- Collaborated with other installers to complete complex projects, resulting in successful installations and satisfied clients.
- Utilized problem-solving skills during challenging installations, adapting techniques as needed to achieve successful outcomes without compromising quality standards.
- Reduced callbacks for repairs by conducting thorough inspections and ensuring proper installation of equipment.
- Streamlined the installation process, employing strong organizational skills to manage multiple tasks simultaneously.
- Maintained a safe work environment by adhering to safety protocols and utilizing personal protective equipment when necessary.
- Contributed to company growth by providing valuable feedback on potential improvements in products or processes based on field experience.
- Calibrated equipment and educated customers on proper use and care.
- Assisted in training new team members, sharing expertise in residential installations to develop skilled professionals within the organization.
- Installed Trane equipment and accessories in customer homes.
Quality Control Technician
Central Oregon Heating And Cooling
08.2020 - 11.2022
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Enhanced product quality by conducting comprehensive inspections and identifying defects in a timely manner.
- Proposed corrective actions to address recurring quality issues.
- Trained new team members on proper quality control techniques, fostering a culture of excellence within the department.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Collaborated with production staff to improve processes, reduce defects and optimize quality.
Commercial and Residential Installer
K-T Heating & Air Conditioning Inc
06.2018 - 07.2020
- Installed full systems for heating and cooling equipment and accessories in customer homes
- Calibrated equipment and educated customers on proper use and care
- Used hand tools, power tools, gauges and instrumentation to test systems, wiring and component parts
- Utilized knowledge of carpentry and general construction to complete attractive finish work
- Demonstrated knowledge of local building codes and requirements on each project
- Laid out materials and system components to prepare for installation
- Worked with all types of weather and ground conditions
- Installed complete systems at new residential and business construction sites
- Operated tools, equipment and machinery according to safety standards
- Completed troubleshooting of malfunctions and diagnosed issues
- Maintained excellent attendance record, consistently arriving to work on time.
Assistant Manager
Discount City
11.2015 - 06.2018
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Trained team members in successful strategies to meet operational and sales targets
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Monitored employee performance and developed improvement plans
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Kept work areas clean, organized and safe to promote efficiency and team safety
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Commercial and Residential Installer
N-Tex Service Company
04.2014 - 10.2015
- Installed heating and cooling equipment and accessories in customer homes
- Calibrated equipment and educated customers on proper use and care
- Used hand tools, power tools, gauges and instrumentation to test systems, wiring and component parts
- Utilized knowledge of carpentry and general construction to complete attractive finish work
- Demonstrated knowledge of local building codes and requirements on each project
- Laid out materials and system components to prepare for installation
- Worked with all types of weather and ground conditions
- Installed complete systems at new residential and business construction sites
- Maintained schedule of appointments with eye for both quality and speed of service
- Operated tools, equipment and machinery according to safety standards
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Shop Hand
Republic Centrifuge LLC
01.2014 - 04.2014
- Supported machine operators in setup and operation of production equipment resulting in efficient runs
- Graded and packaged finished products every shift, transporting items for additional processing, storage or shipment off-site
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients
- Documented production information via daily system logs and discussed non-conformance issues with management
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Used hand trucks, forklifts and scissor lifts to complete tasks and transport items
- Inspected final products to assess compliance with quality standards and established tolerances
- Enthusiastically took on additional shifts during peak work periods to keep projects on schedule
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
General Laborer
Monaco Management Company
07.2005 - 11.2013
- Notified supervisors of defective equipment or material
- Thoroughly cleaned all construction and worksites to avoid hazards
- Read work orders or received oral instructions to determine work assignments and equipment and materials needed
- Accurately read blueprints and job specifications to plan completion of each job
- Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing
- Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
Education
High School Diploma -
Kansas State High School
10.2009
Skills
- Residential and commercial projects
- Vulnerability and risk assessment
- Equipment diagnostics
- Troubleshooting
- Tool knowledge
- Commercial and residential installations
- Commercial and residential wiring
- Understanding of commercial awareness
Additional Information
GAS FITTER / MECHANICAL APPRENTICE
Learning how to work with gas, such as how to run black pipe from gas main to furnace.
Timeline
Residential Installer
K-T Heating & Air Conditioning Inc.
12.2022 - Current
Quality Control Technician
Central Oregon Heating And Cooling
08.2020 - 11.2022
Commercial and Residential Installer
K-T Heating & Air Conditioning Inc
06.2018 - 07.2020
Assistant Manager
Discount City
11.2015 - 06.2018
Commercial and Residential Installer
N-Tex Service Company
04.2014 - 10.2015
Shop Hand
Republic Centrifuge LLC
01.2014 - 04.2014
General Laborer
Monaco Management Company
07.2005 - 11.2013
High School Diploma -
Kansas State High School
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