Efficient and personable plumber with 10+ years experience working in PEX and cooper installation, repair and emergency services. Skilled in customer service with 100% customer satisfaction ratings.
Overview
3
3
years of professional experience
Work History
Plumber Technician
Tip Top Restoration
01.2022 - 12.2023
Planned pipe system layout, installation and repair according to specifications.
Developed long-lasting relationships with suppliers, securing favorable pricing on materials for the company''s benefit.
Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Prepared budgets and estimated costs for potential work on piping systems.
Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
Plumber
Najera Restoration
01.2021 - 12.2021
Worked well in a team setting, providing support and guidance.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Delivered services to customer locations within specific timeframes.
Mentored junior plumbers, sharing industry expertise to improve overall team performance.
Increased client retention, providing exceptional customer service through timely project completion.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Independently worked on projects, while offering process coordination and cooperation with other teams.
Secured rising mains and boiler piping to structural supports in new construction and remodeling projects.