Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Erik Villegas

Portland

Summary

Hardworking and responsible professional with hands-on experience in warehouse operations, order selecting, and team supervision. Skilled in operating a wide range of warehouse equipment, and maintaining efficiency in fast-paced environments. Proven ability to lead teams, meet productivity goals, and uphold safety standards. Bilingual in English and Spanish, with strong teamwork and communication skills. Motivated individual with a strong work ethic, and a long-term goal of becoming a professional barber.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Alys Roses Flowershop
Phoenix
02.2021 - Current
  • Provided direct customer service to clients.
  • Ensured customers' needs are met as they found exactly what they were looking for, also suggesting other items the customer may appear interested in as well.
  • Assisted in setting up and organizing merchandise throughout the workday, and restocking as needed.
  • I balanced the cash register and processed payment for customers.
  • Family-owned business. Employment is seasonal and temporary, which is the employment I work throughout the gaps in my employment history.

Order Selector

CVS/caremark
Tolleson
03.2025 - 07.2025
  • Accurately picked and packed customer orders using handheld scanners and voice-pick systems.
  • Met and exceeded daily productivity and accuracy goals in a fast-paced, time-sensitive environment.
  • Ensured proper labeling, stacking, and wrapping of pallets for secure and organized shipment.
  • Maintained cleanliness and organization in assigned zones, following company safety and hygiene standards.
  • Collaborated with team members and supervisors to resolve order issues and improve workflow.
  • Followed all company safety guidelines and protocols to prevent accidents, and ensure workplace safety.

Frontline Supervisor

UPS
Portland
08.2023 - 04.2024
  • Supervised a group of package handlers and trained them properly to develop a good teamwork environment and communication.
  • Reviewed employee performance regularly and set goals to improve efficiency and productivity.
  • Ensured compliance with company policies and procedures relating to safety regulations.
  • Developed training plans for new staff members and provided ongoing support to ensure successful implementation of job duties.
  • Conducted meetings with team members to discuss progress, challenges, and opportunities for improvement.
  • Used a company digital portal to manage and update workflow numbers every hour.
  • Used HubX to manage employees, and also update trailer capacity percentages constantly.

Apprentice Electrician

Mr. Electric
Phoenix
06.2022 - 05.2023
  • Performed general maintenance on electrical systems including replacing worn parts and repairing faulty wiring.
  • Tested continuity of circuits in electrical wiring using testing devices such as ohmmeters, voltmeters and oscilloscopes.
  • Followed all safety procedures when handling hazardous materials such as high voltage electricity.
  • Replaced defective circuit breakers or fuses when necessary.
  • Installed electrical wiring and fixtures, such as outlets, switches, circuit breakers, junction boxes and wall sockets.
  • Dug trenches and created holes to pull conduit and install supports.
  • Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.

Warehouse Associate/Delivery Driver

Safelite Auto Glass
Tempe
08.2021 - 05.2022
  • Safely Operated Forklift/picker to stock automotive glass, accessories and supply items in the warehouse to maintain inventory and fulfill orders.
  • Receive store returns, or distribution center replenishment shipments.
  • Conducted preparation of outbound shipments by packing auto glass in wooden crates, including all necessary paperwork. Also received inbound shipments, unloading them from incoming load trucks.
  • Delivery driver for automotive glass, accessories, and other items from the warehouse. to store locations using DOT/Non-DOT vehicles.

Education

High School Diploma -

West Phoenix Highschool
Phoenix, AZ

Skills

  • Safety compliance
  • Employee training
  • Problem solving
  • Performance evaluation
  • Order fulfillment
  • Team leadership
  • Data entry proficiency
  • Positive and professional
  • Multitasking and organization
  • Reliability and punctuality
  • Creative thinking
  • Bilingual communication
  • Workflow optimization
  • Attention to detail
  • Adaptability
  • Empathy and patience
  • Effective communication
  • Problem-solving

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Order Selector

CVS/caremark
03.2025 - 07.2025

Frontline Supervisor

UPS
08.2023 - 04.2024

Apprentice Electrician

Mr. Electric
06.2022 - 05.2023

Warehouse Associate/Delivery Driver

Safelite Auto Glass
08.2021 - 05.2022

Customer Service Cashier

Alys Roses Flowershop
02.2021 - Current

High School Diploma -

West Phoenix Highschool

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