Erik Wilkinson
Evans,GA
Summary
Dynamic and empathetic professional with a proven track record at St. Mary on the Hill Catholic School, enhancing student well-being and academic success through effective conflict resolution and tutoring. Excelled in communication with parents, demonstrating reliability and exceptional problem-solving skills. Skilled in child supervision, consistently fostering positive environments and relationships.
Overview
4
4
years of professional experience
Work History
After-School Care Provider
St. Mary on the Hill Catholic School
01.2024 - Current
- Provided support and guidance to children in conflict resolution.
- Collaborated with other after-school care providers to share best practices and continuously improve the quality of services offered.
- Managed emergency situations calmly, ensuring the well-being of all children in the program.
- Collaborated with teachers to identify students'' needs and adjust care plans accordingly, ensuring academic success.
- Provided homework assistance, resulting in better understanding of subject material and increased confidence in students.
- Provided emotional support when needed, helping students navigate through challenging personal issues while fostering resilience and coping skills development.
- Improved student behavior by implementing clear expectations and consistent consequences for misconduct.
- Developed strong relationships with students and parents, creating a supportive and welcoming environment.
Sales Associate
Uptown Cheapskate
12.2023 - 03.2024
- Solved customer challenges by offering relevant products and services.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash register operations.
Sandwich Artist
SUBWAY®Restaurants
02.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Technical Certificate of Credit - Early Childhood Care And Education Basics
Augusta Technical College
Augusta, GA01-2025
Skills
- Positive Reinforcement
- Patience and Empathy
- Reliability and punctuality
- Child Supervision
- Tutoring experience
- CPR training
- Homework Assistance
Timeline
After-School Care Provider
St. Mary on the Hill Catholic School
01.2024 - Current
Sales Associate
Uptown Cheapskate
12.2023 - 03.2024
Sandwich Artist
SUBWAY®Restaurants
02.2021 - 03.2022
Technical Certificate of Credit - Early Childhood Care And Education Basics
Augusta Technical College
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