Erika Abrams
Connersville,US
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Overnight Stocker
Walmart
Connersville, Indiana
08.2023 - Current
- Received and stocked merchandise in a timely manner.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Followed instructions to properly arrange merchandise items.
- Picked up boxes and related trash from sales floor.
Crew Member/Cashier
Shell
Connersville, IN
04.2022 - 05.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store
- Greeted customers entering store and offered assistance with requirements
- Worked the cash register
- Worked FIFO (first in first out)
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Checked personal identifications during alcohol and tobacco sales
- Restocked and organized merchandise in front lanes
- Set up new sales displays each week with fresh merchandise
- Addressed customer needs and made product recommendations to increase sales
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Built relationships with customers to encourage repeat business
- Worked closely with shift manager to solve problems and handle customer concerns
- Greeted customers entering store and responded promptly to customer needs
- Operated cash register to record transactions accurately and efficiently
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Stocked, tagged and displayed merchandise as required
- Performed cash, card and check transactions to complete customer purchases.
Seasonal Cleaner
Whitewater Memorial State Park
Liberty, IN
04.2021 - 08.2021
- Emptied trashcans and transported waste to collection areas
- Handled equipment, chemicals, and materials properly and with caution
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings
- Used time management and efficient cleaning methods to meet deadlines
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols
- Organized and used industrial cleaning products following strict safety procedures
- Removed trash, debris and other waste materials from premises
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors
- Maintained floor cleaning and waxing equipment
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris
- Promoted building security by locking doors and checking electrical appliances for safety hazards
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs
- Supervised supplies in inventory and submitted reorder requests
- Confirmed all cleaning tools and equipment were stored properly after use
- Inspected building for potential safety hazards, reporting identified concerns to supervisor
- Emptied waste paper and other trash from premises and moved to appropriate receptacles
- Cleaned walls and ceilings with special reach tools following regular schedule
- Responded immediately to calls from personnel to clean up spills and wet floors
- Kept public pathways clear of safety hazards and spills with regular checks and attention
- Replaced light bulbs and other electrical fixtures as needed
- Performed regular maintenance and repairs on various cleaning tools and equipment
- Provided assistance to other staff members with cleaning of difficult areas
- Vacuumed and shampooed carpets, upholstery and other fabrics
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance
- Maintained optimal supply levels to meet daily and special cleaning needs
- Cleaned campgrounds, cabins, and the beach.
Education
No degree yet -
Insight School of Indiana
Skills
- Cash Management
- Credit and Cash Transactions
- Customer Service
- Restocking
- Speaking
- Merchandising
- Cleaning and Sanitizing
- Hazardous Material Handling
- Restroom Upkeep
- Chemical Handling Safety
- Vacuuming and Dusting
- Clean Rooms Expertise
- Kitchen Cleaning
- Trash Pickup
- Guest Satisfaction
- Cleaning Products
- Remove Trash
- Till Counting
- Money Handling
- Merchandise Restocking
- Stocking Shelves
- Moving Boxes
Timeline
Overnight Stocker
Walmart
08.2023 - Current
Crew Member/Cashier
Shell
04.2022 - 05.2022
Seasonal Cleaner
Whitewater Memorial State Park
04.2021 - 08.2021
No degree yet -
Insight School of Indiana
Similar Profiles
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Giovonni MoralesGiovonni Morales
Grocrey Associate at WalmartGrocrey Associate at Walmart
Rashaad FosterRashaad Foster
Stocker at WalmartStocker at Walmart
BRITTANY WELLSBRITTANY WELLS
RN Case Manager Hospice at Amedisys HospiceRN Case Manager Hospice at Amedisys Hospice