Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
Generic

Erika Amendt

Spencer

Summary

Dedicated professional with a strong background in environmental services at Spencer Hospital, excelling in cleaning and sanitizing to ensure safety and hygiene. Proven ability in customer service and team collaboration, enhancing client satisfaction through attention to detail and effective communication. Committed to maintaining a welcoming atmosphere and implementing safety protocols.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Environmental Services Housekeeper

Spencer Hospital
Spencer
07.2021 - Current
  • Maintained cleaning equipment in a clean and orderly fashion.
  • Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
  • Kept storage areas organized and free of clutter by disposing of unused items appropriately.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Emptied trash cans and replaced liners as needed.
  • Responded promptly to requests for housekeeping services from staff or visitors.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Followed company uniform, performance and security policies with every job.
  • Stocked linen closets with fresh linens as needed.
  • Replenished supplies such as soap, toilet paper and paper towels in restrooms.
  • Serviced, cleaned and restocked restrooms.
  • Inspected all areas after completion of work to ensure that they were cleaned properly.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Vacuumed carpets and upholstered furniture.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Responded promptly to customer inquiries regarding services provided by the department.
  • Dusted furniture, pictures, window sills and other surfaces.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Completed day-to-day duties accurately and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

YMCA Staff

YMCA Daycare
Spencer
05.2024 - 07.2025
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Monitored children's play activities to ensure safety.
  • Collaborated with other childcare staff members on planning events or special projects related to childcare services.
  • Kept records of daily observations and information about activities, meals served and medications administered.
  • Developed and enforced positive strategies to encourage good behavior.
  • Established good relationships with families through open communication about their child's progress.
  • Observed and monitored children's play activities.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Observed behavioral issues to alert parents or guardians.
  • Engaged children in creative play activities such as art projects, music time, story time.
  • Instructed children in eating, resting and restroom habits.
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Ensured proper supervision of all activities including outdoor playtime.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Maintained safe play environment.
  • Assisted in potty training and diapering children as needed.
  • Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
  • Maintained accurate daily records of attendance and activities completed by each child.
  • Dressed children and changed diapers.
  • Provided support during nap times by reading stories or performing other calming activities with the children.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Participated in field trips with the daycare group to provide additional learning opportunities for the kids.
  • Completed day-to-day duties accurately and efficiently.

Education

Associate of Arts -

Iowa Lakes Community College
Spencer, IA
05-2025

Skills

  • Customer service
  • Child supervision
  • Safety protocols
  • Team collaboration
  • Attention to detail
  • Time management
  • Cleaning and sanitizing
  • Problem-solving
  • Catch on quick
  • Good communicator

Languages

English
Full Professional

Accomplishments

  • Exemplary attendance Award in high school
  • Dean's List first year of college

Certification

  • CPR certified
  • DHS training (child and adult abuse)

Timeline

YMCA Staff

YMCA Daycare
05.2024 - 07.2025

Environmental Services Housekeeper

Spencer Hospital
07.2021 - Current

Associate of Arts -

Iowa Lakes Community College
Erika Amendt