Leonardo Gonzalez
Sylmar,CA
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
12
12
years of professional experience
Work History
Store Manager
Desoto Sales, Inc.
Inglewood, CA
11.2012 - 12.2024
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Ticketed, arranged and displayed merchandise to promote sales.
- Maintained a clean and organized showroom, ensuring a pleasant shopping environment.
- Updated customer database regularly with contact information of new prospects.
- Answered customer inquiries regarding product features, pricing, and availability.
- Coordinated delivery of flooring materials with suppliers and installers.
- Attended trade shows to promote company's products and services.
- Used pallet jacks to move items to and from warehouse locations.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Received and tracked incoming inventory shipments.
- Operated large vehicles, forklifts and pallet jacks to transport multiple freight loads.
- Inspected damaged goods prior to disposal or return to vendor.
Education
High School Diploma -
Sylmar High School
Sylmar, CA06-2009
Skills
- Relationship building and management
- Customer service management
- MS office proficient
- Multitasking and organization
- Store opening and closing procedures
- Systems and software expertise
- Bank and safe deposits
- Inventory forecasting
- Retail inventory management
- Verbal and written communication
- Accurate cash handling
- Reliable
- Order management
- Problem-solving
- Inventory management
Languages
English
Professional
Spanish
Professional
Timeline
Store Manager
Desoto Sales, Inc.
11.2012 - 12.2024
High School Diploma -
Sylmar High School
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