Erika Appleton
Blakesburg,IA
Summary
Detail-oriented dental assistant with strong skills in patient care, office administration, and time management. Committed to enhancing patient experience and supporting efficient clinic operations.
Overview
14
14
years of professional experience
Work History
Dental Assistant
Darling Children's Dentistry
Ottumwa, Iowa
02.2024 - Current
- Assisted dentists during procedures to ensure patient comfort and safety.
- Prepared examination rooms by sterilizing instruments and organizing supplies.
- Educated patients on oral hygiene practices and post-treatment care.
- Supported the front office with appointment scheduling and patient check-in processes.
- Monitored inventory levels of dental supplies and placed orders as needed.
- Communicated effectively with children to alleviate anxiety during dental visits.
- Took digital X-rays of teeth using radiographic equipment.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Administrative Assistant/Payroll
C&W Services
Eddyville, IA
10.2022 - 01.2025
- Manage timecards for 150+ employees.
- Troubleshoot discrepancies between timesheets and employees' punches.
- Managed and reconciled billing to the customer for labor.
- Tracked employees' attendance and their yearly vacation hours.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
- Managed filing systems, entered data, and completed other clerical tasks.
RSVP Coordinator
United Way
Albia, IA
08.2021 - 08.2022
- Coordinated community outreach programs to enhance local engagement and support.
- Managed event logistics for fundraising activities and community events.
- Facilitated workshops to educate the community on available resources and services.
- Maintained relationships with local organizations to foster partnerships and support initiatives.
Paraeducator, Special Education
Albia Schools
Albia, IA
05.2012 - 05.2018
- Assisted teachers in implementing individualized education plans for students.
- Supported classroom activities by preparing instructional materials and resources.
- Monitored student behavior and provided guidance during lessons and activities.
- Supervised students during lunch, recess, and transitions to ensure safety.
- Helped maintain a positive classroom environment through encouragement and support.
- Participated in professional development workshops to improve instructional techniques.
- Participated in professional development workshops related to special education topics such as autism spectrum disorder, dyslexia or attention deficit hyperactivity disorder.
Education
Administrive Assistant Progam - Administrive
Indian Hills Community College
Ottumwa, IA05-2005
Diploma - Graduated
Van Buren High School
Keosauqua, IA05-1997
Skills
- Office administration
- Time management
- Data entry
- Problem solving
- Patient scheduling
- Dental office administration
- Payroll administration
- Customer relationship management
- Spreadsheet development
- Conflict resolution
- Creative thinking
- Attention to detail
- Leadership and supervision
- Scheduling appointments
- Confidentiality handling
- Database entry
- Multitasking and organization
- Payroll
Affiliations
- Love spending time with my family and friends
- Attending church with my daughter
- Riding my bike
- Planting pumpkins and harvesting them
Timeline
Dental Assistant
Darling Children's Dentistry
02.2024 - Current
Administrative Assistant/Payroll
C&W Services
10.2022 - 01.2025
RSVP Coordinator
United Way
08.2021 - 08.2022
Paraeducator, Special Education
Albia Schools
05.2012 - 05.2018
Administrive Assistant Progam - Administrive
Indian Hills Community College
Diploma - Graduated
Van Buren High School