Erika Arencibia
Summary
Goal-oriented sales associate successful at promoting purchases, customer loyalty, and satisfaction with consultative techniques and diligent attention to individual needs. Dedicated and dependable with excellent organizational strengths and superior work ethic.
Overview
15
15
years of professional experience
Work History
Owner
Rapid & Reliable Mobile Notary, LLC
2023.01 - Current
- Enhanced client satisfaction by providing efficient notary services and maintaining a high level of professionalism.
- Established rapport with many business owners, title agencies and entrepreneurs.
Credit Consultant
Resolutions Made Easy
2020.01 - 2023.06
- Provide full financial consultations after retrieving personal credit profiles.
- Versed in greeting high-volume of customers and recommending merchandise based on individual needs
- Improved client credit scores by educating consumers on tradelines, FICO scores and most importantly developing effective debt management plans.
- Settled charged off debts (collections and law suits) for a fraction of amount owed.
- Managed incoming calls at fast paced financial institution. Organized office by implementing efficient filing systems and organizational strategies to maximize on daily work flow.
- Resolved complaints and issues efficiently always prioritizing customer satisfaction.
- Oversaw business development to originate new client opportunities and increase sales.
- Submitted electronic Court filings related to Civil Court law suits.
Medical Billing & Collections
Sunset Medical Billing
2016.05 - 2019.12
- Accurately process payments and manage account receivables.
- Conduct reviews of account statements with patients to address and resolve balance inquiries.
- Communicated with insurance providers to resolve denied claims and resubmit.
- Front desk and administrative duties including organizing schedules and overseeing complete functionality of daily office routine.
- Perform other related duties and responsibilities as assigned.
Real Estate Sales Agent
Lapeyre Realty
2014.07 - Current
- Generated leads for sales and rental properties through cold calls and referrals.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
Patient Access Navigator
Miami Beach Community Health Center
2009.03 - 2013.11
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Processed insurance verification, expediting the billing process for both patients and providers.
- Managed accounts receivables and payments.
- Reconciled cash and credit card transactions daily.
Education
High School Diploma -
G. Holmes Braddock Senior High School
Miami, FL2001
Skills
- Sales Specialist
- Debt negotiator
- Financial Strategist
- Credit Consultant
- Bilingual
- Notary Public
Languages
English
Spanish
Timeline
Owner
Rapid & Reliable Mobile Notary, LLC
2023.01 - Current
Credit Consultant
Resolutions Made Easy
2020.01 - 2023.06
Medical Billing & Collections
Sunset Medical Billing
2016.05 - 2019.12
Real Estate Sales Agent
Lapeyre Realty
2014.07 - Current
Patient Access Navigator
Miami Beach Community Health Center
2009.03 - 2013.11
High School Diploma -
G. Holmes Braddock Senior High School
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