Erika Armstrong
St. Louis
Summary
To obtain a career with a dynamic corporation where I can fully use my communication, organizational, and problem-solving skills. Productive Assistant Director with five years of experience handling and overseeing various business operations. Well-versed in formulating business goals and initiating policies, guiding and training staff and monitoring administrative functions. Organized and analytical problem-solver commended for building and maintaining excellent customer relationships.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Barry Wehmiller Design Group
06.2024 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinating team meetings and events and preparing agendas.
- Keeping detailed meeting notes .
- Managing and organizing the team schedule.
- Booking travel arrangements for executive staff.
- Maintaining, organizing, and ordering general office supplies.
- Assisting in project management by tracking deadlines and facilitating.
Assistant Director / Admission Specialist
Elaine Rosi Academy
08.2020 - 05.2024
- Accomplish immediate and long-term goals without supervision
- Conduct tours, sell the school and its qualities to prospective families
- Maintain a welcoming school environment for children, parents, and staff
- Know the Missouri State Licensing regulations, discuss with staff
- Evaluate Classroom lesson plans
- Attract, interview, and retain qualified staff through ongoing mentoring and training
- Front desk receptionist when needed
- Manage Teacher Schedules
- Enroll new families
- Oversee ordering and distribution of all classroom supplies while staying in budget
- Create and maintain parent information letters, flyers and documents
- Maintain the upkeep and development of the school, library, cafeteria, multipurpose room, playgrounds, and classrooms
- Organize workshops and training meetings for staff development
- Set goals and objectives for the school and the staff
- Determine the curriculum strengths and weaknesses for each age level and develop a plan to assist teachers in providing the academic excellence set by the Owner
- Assist in the marketing of the school with ideas, promotions, and community events
- Track enrollment, keep ratios accurate, set-up and conduct parent orientations for new enrollments and children’s transitions to other classrooms
- Coordinate staff schedules and manage changes smoothly
- Manage and maintain reservation list
- Check with the Financial Manager that reservation families are still paying monthly reservation fee
- Observe classrooms and teacher performances weekly
- Follow through with positive reinforcement of the curriculum, licensing, and accreditation criteria.
Lead Teacher
Elaine Rosi Academy
10.2012 - 01.2020
- Provide a developmentally appropriate classroom environment that reflects the children's learning and growth
- Prepare developmental progress reports as needed
- Complete child transition and orientation of the classroom with parents
- Maintain ongoing, open communication with parents and staff
- Provide a classroom environment that encourages parent participation
- Handle all state renewal information
- Liaison with children's families to ensure smooth transition from home to childcare setting
- Maintain up to date emergency forms, curriculum plans, individual child development profile and other records as needed
- Teacher evaluations
- Oversee the completion of each child’s daily reports to ensure it contains accurate information
- Maintain the safety and health of all children in your care as it pertains to the classroom, the school building, the playground, the multipurpose room and the bathrooms.
Administrative Secretary
Citi Mortgage
04.2008 - 08.2011
- Assigned accounts to prospectors for short sale review
- Ordered supplies for the entire short sale department
- Reported account statistics daily to manager
- Collected documents for short sale clients including tax statements, account balances, and home deeds
- Communicated with clients, realtors, lawyers, and internal departments to resolve customer conflict
- Maintain company standards during customer calls to ensure high quality service
Infant/Toddler Teacher
Monsanto Child Development Center
05.2005 - 04.2008
- Assisted infant/toddler teacher in carrying out goals and activities to implement educational objectives
- Documented daily plans, and recorded ongoing child assessments
- Maintained effective communication with parents, including parent teacher conferences via phone and/or in person
- Supervised children at all times in the classroom, restroom, and on the playground
- Responded to the individual need and learning style of each child
- Complied with child safety guidelines and procedures
Education
Early Childhood Director Certification - Early Childhood Care And Education
St. Louis Community College
St Louis, MO12-2025
High School Diploma -
Rockwood Summit High School
Fenton, MO01.2002
Skills
- Strategic Planning
- Project Management
- Team Coordination
- Training and Development
References
References
References are available on request.
Timeline
Administrative Assistant
Barry Wehmiller Design Group
06.2024 - Current
Assistant Director / Admission Specialist
Elaine Rosi Academy
08.2020 - 05.2024
Lead Teacher
Elaine Rosi Academy
10.2012 - 01.2020
Administrative Secretary
Citi Mortgage
04.2008 - 08.2011
Infant/Toddler Teacher
Monsanto Child Development Center
05.2005 - 04.2008
High School Diploma -
Rockwood Summit High School
Early Childhood Director Certification - Early Childhood Care And Education
St. Louis Community College