Erika Arroyo Alonzo

At sendacake we pack customize orders, for any special occasions. I would also be training new hires or regular employees to new products we would launch and train new hires on their first day.

• Maintained a clean and organized work environment, promoting safety and productivity.
• Proved successful working within tight deadlines and a fast-paced environment.
• Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
• Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
• Complied with safety, health, and environmental regulations as prescribed by law.
• Completed daily orders with expert picking and packing of shipments.
• Complied with company policies and industry regulations throughout all packing activities, promoting a safe working environment.

At Mircosoft i would restock beverages and makin sure everything was nice a clean

• Increased efficiency with streamlined inventory management processes that reduced waste and optimized ordering schedules.
• Created and implemented measures to improve beverage distribution methods, equipment, and customer service and continuously analyzed customer needs.
• Safeguarded company reputation by adhering to legal regulations, industry standards, and ethical guidelines throughout all business dealings.
• Implemented innovative merchandising techniques that improved product visibility at retail locations and increased sales volume.
• Enhanced brand visibility by organizing promotional events, tastings, and trade shows to showcase products and engage customers.

As a barista i would take orders make coffee greet customers count the safe close at EOD handle cash.

• Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
• Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
• Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
• Assisted in the training of new employees, sharing best practices for efficient drink preparation and exceptional customer service.
• Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
• Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
• Increased sales during peak hours by quickly processing transactions and minimizing wait times for customers.
• Developed a loyal customer base through friendly interactions, remembering preferences, and consistently delivering high-quality beverages.

At kfc i was also a shift supervisor making sure everything was done properly handling cash greeting customers making sure it was nice and clean

• Greeted customers and offered assistance for increased customer satisfaction.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.