Erika Atkinson

Having worked the last 8 years, as a Correction Officer, in the Department of Corrections and Community Supervision at Clinton Correctional Facility in Dannemora, NY was very multifaceted.

• Maintained care, custody and control of the incarcerated individuals.
• Maintained strict adherence to departmental regulations, maximizing safety and maintaining order.
• Worked closely with colleagues, often times during high stress and potentially volatile situations.
• Worked effectively in a highly populated and challenging environment along side very diverse groups of individuals.
• Improved team morale by consistently maintaining a positive attitude and outlook.
• Provided endless mentoring to new correction officers on departmental particulars and subjective specific job related issues.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming environment, ensuring a positive, memorable and fun experience.
• Remained calm and poised when dealing with difficult customers and situations to assure the situation remained in control.
• Supported teamwork atmosphere among staff members through clear and open communication.