Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erika Bacon

Covington,KY

Summary

Dedicated professional with proven performance in business operations, management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.

Overview

25
25
years of professional experience

Work History

Human Resources Manager

Kroger
Covington, KY
05.2023 - Current
  • Oversee full-cycle recruitment, onboarding, and retention processes, reducing time-to-hire, and boosting new hire satisfaction.
  • Lead the execution of HR strategies that enhance employee engagement, streamline recruitment, and support organizational growth.
  • Utilize HRIS and data analytics to monitor key performance metrics and continuous process improvements.
  • Collaborate with senior leadership to implement diversity, equity, and inclusion initiatives that foster a positive, inclusive workplace culture.
  • Develop and deliver training programs to support professional development, and enhance overall team performance.
  • Created job postings, tracked applicants and maintained applicant database.
  • Conducted background checks and reference checks of prospective employees.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Provided guidance on labor law compliance issues such as FMLA, ADA, Title VII.
  • Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
  • Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
  • Assisted in developing succession planning strategies for key positions within the organization.
  • Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
  • Organized team building activities to foster collaboration among staff members.

Director of Operations

Jovante Woods Foundation
Cincinnati, OH
10.2015 - Current
  • Establish operational guidelines and identified opportunities for improvement.
  • Contribute to organizational strategic direction to improve products and services.
  • Communicate clear and consistent messages regarding departmental goals to produce desired results.
  • Conduct board meetings to relay foundation information or to address specific topics.
  • Assess and evaluate business procedures and implemented structure to improve day-to-day operations.
  • Develop and actualize strategies to generate new revenues, drive productivity, efficiency, quality, service and cost-effective resource management.
  • Monitor business operations, swiftly resolve issues and keep projects on schedule to optimize success.
  • Collaborate with key stakeholders to guarantee project outcomes, meet or exceed expectations in terms of scope, timeliness and quality.
  • Implement methods to increase profit, productivity, quality and service through proven management tactics.
  • Lead and foster culture of continuous improvement, employee engagement and open communications.
  • Deliver organizational leadership and establish strategic plans to advance organizational mission and promote profitability.
  • Serve on committees and task forces to address administrative, policy and procedural matters.
  • Comply with city, state and federal guidelines to diminish audit risk.
  • Support senior leadership by accurate reporting monthly and annual budgets.
  • Cultivate exemplary partnerships by implementing programs that deliver on profitable goals and strategic initiatives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Regional Director of Operations

Family First
Cincinnati, OH
06.2014 - 10.2018
  • Negotiate and review contracts, rates and terms with current facilities and suppliers.
  • Analyze and revise systems and procedures for operating practices, recordkeeping systems and forms control.
  • Review contracts, regulations and procedural guidelines to verify comprehension and compliance.
  • Streamline office processes and procedures to boost profits, productivity and facilitate continuous improvements.
  • Collaborate with other departmental leaders to establish organizational goals, strategic plans and objectives.
  • Train employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Manage all HR, Benefits and Payroll assignments.

Paralegal

Law Offices of EDPSC
Cincinnati, OH
04.2011 - 06.2014
  • Specialize in white collar, embezzlement, fraud, injury and property cases.
  • Organize evidence to prepare for trial.
  • Investigate facts with thorough research of public records and internet sources.
  • Meet with clients to conduct interviews and gain case information.
  • Collaborate with departmental leaders to establish organizational goals, strategic plans and objectives.
  • File pleadings with court clerk using established processes.
  • Meet deadlines while maintaining high-quality work product.

Executive Director Foreign and Domestic Operations

Phoenix International
Las Vegas, NV
01.2009 - 06.2012
  • Total Re-Engineering and Re-Structuring Firm.
  • Scrutinize the processes, departments and financial records of contracted companies uncovering the breakdown of financial loss.
  • Strategize, implement, establish, and execute programs to ensure positive future earnings, job retention, and continued future success with minimal impact on current workforce.
  • Assignments were covert. Complete autonomy and confidentiality were of highest priority.
  • Led direct team of 85 professionals on permanent assignment.
  • Mentor, coach and train an average of 300-2500 team members per contracted restructuring project.

Chief Executive Officer

SSLC
Cincinnati, OH
12.1999 - 06.2009
  • Founded the largest Educational firm in Hamilton County.
  • Direction of all departments: Human Resources, employee benefits, payroll, curriculum, teacher and staff education and development.
  • Happy to elaborate further during an interview.

Education

Bachelor of Arts - Business Administration And Marketing

UOC
Christ Church

MBA - Business Administration

UOC
Christ Church

Skills

  • Financial Administration
  • Motivational Leadership
  • Human Resources Oversight
  • Policy Development and Enforcement
  • Records Organization and Management
  • Non Profit Grant and Donor Development
  • Payroll Administration and Timekeeping
  • Employee Development
  • Compensation/Benefits Administration

Timeline

Human Resources Manager

Kroger
05.2023 - Current

Director of Operations

Jovante Woods Foundation
10.2015 - Current

Regional Director of Operations

Family First
06.2014 - 10.2018

Paralegal

Law Offices of EDPSC
04.2011 - 06.2014

Executive Director Foreign and Domestic Operations

Phoenix International
01.2009 - 06.2012

Chief Executive Officer

SSLC
12.1999 - 06.2009

Bachelor of Arts - Business Administration And Marketing

UOC

MBA - Business Administration

UOC

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Erika Bacon