Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Erika Baker

Ronceverte,WV

Summary

Highly motivated and committed Certified Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

25
years of professional experience

Work History

Rainelle Medical Center

Certified Medical Assistant
07.2020 - Current

Job overview

  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Measured patient pulse oximetry.
  • Liaised with patients and addressed inquiries, appointment requests.
  • Clinical Lead in orienting and training new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Clinic lead in helping improve patient outcomes by educating and advising on relevant treatments and care, in preparation for dialysis.
  • Prepared lab specimens for diagnostic evaluation.
  • Clinical lead in implementing care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Greenbrier Valley Medical Center

Certified Medical Assistant
07.2017 - 06.2020

Job overview

  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Taught patients about medications, procedures, and care plan instructions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation when explaining and preparing for dialysis.
  • Clinical lead in implementing care and efficiency improvements to support and enhance office operations.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Clinical Lead in collaboration with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Roanoke Nephrology Associates

Medical Assistant
05.2015 - 06.2017

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Completed EKGs and other tests based on patient presentation in office.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Fresenius Medical Center

Patient Care Technician
04.2013 - 05.2015

Job overview

  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Delivered high-quality care to patients in dialysis facility.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Supported needs of 5+ patients under long-term care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Documented patient information and care activities in electronic health record.
  • Followed directions of licensed nurses to administer treatments.

Robert C Byrd Clinic

Medical Assistant
02.2012 - 04.2014

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Lead assistant in assisting physician with minor procedures, including preparing operating room and sterilizing instruments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Taught patients about medications, procedures, and care plan instructions.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Completed EKGs and other tests based on patient presentation in office.

Med 3000

Medical Assistant
08.2009 - 02.2012

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Sun Seekers Tanning Salon

Owner
07.2007 - 05.2009

Job overview

  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of merchandise displays to catch attention of store customers.

Dr Belinda Smith

Medical Assistant
08.1999 - 03.2006

Job overview

  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Education

Greenbrier East High School
Lewisburg, WV

Diploma
05.1997

University Overview

Skills

  • Needs assessments
  • Vital Sign Monitoring
  • Specimens collection and processing
  • Patient documentation
  • HIPAA Compliance
  • Inventory and supply management

Timeline

Certified Medical Assistant
Rainelle Medical Center
07.2020 - Current
Certified Medical Assistant
Greenbrier Valley Medical Center
07.2017 - 06.2020
Medical Assistant
Roanoke Nephrology Associates
05.2015 - 06.2017
Patient Care Technician
Fresenius Medical Center
04.2013 - 05.2015
Medical Assistant
Robert C Byrd Clinic
02.2012 - 04.2014
Medical Assistant
Med 3000
08.2009 - 02.2012
Owner
Sun Seekers Tanning Salon
07.2007 - 05.2009
Medical Assistant
Dr Belinda Smith
08.1999 - 03.2006
Greenbrier East High School
Diploma

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Erika Baker