Erika Barriga-Garcia

Dollar General Store

10.2020 - Current

Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Answer questions on the telephone and in person to help customer satisfaction.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Built strong relationships with customer interactions, and offering any assistance finding products and providing great services.
Make wise decisions about risk management, such as demonstrating a thorough understanding of the rules pertaining to robbery and fraud prevention.
Created and maintained safe and secure work environments for employees.
Developed a loyal customer base through personalized interactions.
Maintained positive customer relationships by responding quickly to customer service inquiries.