Erika Bartlett-Cox

• Assured consistent quality of production by implementing and enforcing automated practice systems.
• Supervised quality inspection staff to apply best practices and comply with quality control guidelines and regulations.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
• Hired, managed, developed employees, established and monitored goals, conducted performance reviews
• Managed and motivated employees to be productive and engaged in work.
• Maximized performance by monitoring daily activities and mentoring team members.
• Improved safety procedures to create safe working conditions for workers.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Liaised between production and quality department to ensure and increase daily productivity.
• Performed root cause analysis to identify and resolve defects, improving quality standards.
• Collaborated with operation staff to establish and to ensure meeting company standards
• Participated in supervisor team meetings to discuss progress and results, providing ideas and suggestions for continuous improvement.
• Increased employee engagement in quality-focused initiatives by fostering an inclusive environment where feedback was actively sought, valued, and acted upon accordingly.
• Developed comprehensive training programs for new inspectors, ensuring consistent application of quality standards across the team.
• Evaluated existing processes, identifying opportunities for optimization that resulted in measurable improvements to product quality metrics.
• Collaborated with production teams to identify areas for improvement, resulting in higher-quality products and fewer customer complaints.
• Conducted root cause analyses for defect identification, leading to targeted corrective actions and continuous improvement initiatives.

•Subject matter expert of assigned distribution areas

•Provides leadership and support for multiple Ortho teams

•Guides team toward achieving daily goals while managing and resolving SAP exceptions

•Creating,releasing and monitoring of waves and wave closing

•Interaction of computer systems WMS,TMS,RF and or other warehouse equipment to perform daily duties

•Run shift reports to analyze productivity of employees and the workflow distributing

•Responsible for start up meetings and communication of daily target goals

•Train and set up accounts for incoming team members

•Train new hires on company policies and procedures

•Responsible for record keeping and traceability of training documentation for department

•Data entrance into Excel spreadsheet

•Visual routine inspections performance

•Interact with customers and customer service to ensure order completion

•Implementation of plans to ensure customer satisfaction

•Ensure the team is properly trained,resourced, supplied and managed to attain strategic objectives

•Provides strategic planning, effective communication,analytical thinking

•Identify operational and performance issues and worked with managers to resolve concerns

•Managed production levels, quality errors, identified material shortages and monitored inventory levels to meet order delivery requirements

•Conducted orientation classes for new hires

•Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring quality and inventory integrity targets for finished goods

•Scheduled deliveries of Ortho/Endo materials by specified time to begin production on time.

•Monitor daily volume , prioritize , and execute activities accurately and efficiently to meet customer needs

•Located and investigated production concerns and implement corrective actions.

•Performed daily inspection rounds throughout facilities to check on all equipment and machinery

•Evaluated items to assign grades and marked quality level, rejection status or acceptance

•Inspected quality of products, taking note of functionality, appearance and other specifications.

•Responsible for strategizing , coaching , motivating team members to achieve department objectives

•Ensuring cross-training of area leads to fulfill company business needs as needed

•Collaborated with cross-functional teams to align production plans with customer requirements

•Forecasted production schedules and adjusted plans to accommodate changes in demand.

•Planned production schedules, taking employee production rates, company needs and seasonal changes into account.

•Maintained key item stock levels and wrote or expedited purchase orders.

•Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.

•Optimized warehouse efficiency by developing and implementing strategic wave plans.

•Prioritized workload based on factors such as urgency, resources available, and customer requirements to achieve positive outcomes

•Trained new employees on wave planning procedures, contributing to a well-prepared workforce.

•Enhanced inventory accuracy by closely monitoring stock levels and adjusting wave plans accordingly.

•Collaborated with cross-functional teams to align production plans with customer requirements.

•Lead and perform in depth investigations,documentations for returns and receiving department

•Handled value stream leader duties in absence of the value stream leader

•Comprehend and demonstrate compliance with standard operating procedures and work instructions

•Research and resolve systemic errors/issues

•Quality check of product packaging

•Maintains safety practices in relation to quality

•Complies reviews and analyze data

•Daily quality inspection of inbound materials per inspection procedures

•Assigned team members to work areas

•Assist and support in other departments as needed to ensure customer satisfaction'

•Conduct start up meeting

•Delivered high level of service to clients to both maintain and extend relationships for future business opportunities

•Defined responsibilities and roles for team members

•Created and deployed best practices to improve efficiency and reduce defects.

•Evaluated components and final products against quality standards and manufacturing specifications

•Inspected outbound shipments and conducted random sampling of product quality

•Collected samples during production and tested randomly to determine in-process product quality

•Supervised production workers to identify areas in need of improvement for high-quality production.

•Daily interaction with RF and SAP system

•Pick, pack domestic and international orders

•Resolve SAP exceptions

•Complete shipments and tasks assigned withing the department

•Verify and complete daily checklist

•Perform a variety of complete and distribution tasks to ensure team goals are achieved

•Provide support for Shipping, Receiving, Returns department

•Inspection of material according to blueprints and measuring instruments

•Quality checks of incoming product

•Received loads, checked merchandise and tagged with warehouse IDs.

• Compared shipping orders and invoices against contents received to verify accuracy.
• Worked with inventory managers and unloaders to plan deliveries.
• Recorded regular progress and issues with products.
• Regularly reviewed invoices and double-checked orders.
• Unloaded pallets and deliveries and organized products in warehouse.
• Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
• Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues
• Sorted and delivered materials to different work areas and staff.

•Assist distribution team leader in daily functions to achieve team goals

•Strategize workflow to ensure team goals are achieved

•Completion of wave planning and wave releasing

•Maintain daily reports to meet department goals

•Conduct startup team meetings

•High level SAP trainage for team members

•Offer routine instructions to team members on job responsibilities

•Support development of processes and procedures

•Adhere to project plans and standard operating procedures

-Collaborate with management team to reach organizational and department goals

-Determine opportunities to streamline processes

- Assisted in talent recruiting and set up for job fairs

-Verified shipments against delivery printouts and signed documents

-Collaborated with other departments on supply and quality issues.

•Perform audits to ensure quality and safety

•Operate forklift equipment to pick international and domestic orders

•Pack and verify orders for daily shipments

•Usage of CIDS/SAP system to allocate orders

•Inventory data entrance into excel spreadsheet

•Provide daily quality checks of product

•Managed system support functions to set priorities and service levels expectations.