Erika Bauer
Geneseo
Summary
Compassionate and dedicated CNA student with hands-on experience at Livingston County, excelling in patient care and infection control. Proven ability to monitor vital signs and document observations accurately, while demonstrating empathy and effective time management. Committed to enhancing patient comfort and safety through attentive support and collaboration with healthcare professionals.
Overview
13
13
years of professional experience
Work History
CNA Student
Livingston County
09.2025 - 11.2025
- Assisted in providing basic patient care under supervision of healthcare professionals.
- Learned and practiced infection control procedures to maintain a safe environment.
- Supported daily living activities, including bathing, grooming, and feeding patients.
- Documented patient observations accurately to inform care plans and team discussions.
- Collaborated with nursing staff to ensure seamless communication regarding patient needs.
- Practiced effective time management skills while handling multiple tasks simultaneously.
- Improved patient comfort by providing compassionate and empathetic care.
Debt Collection Specialist
Coast Professional Inc.
12.2012 - 05.2025
- Managed inbound and outbound communication with clients regarding account balances and payment arrangements.
- Utilized collection software to track accounts, ensuring timely follow-up on outstanding debts.
- Developed effective negotiation strategies to facilitate debt recovery while maintaining positive client relationships.
- Analyzed account data to identify patterns in delinquency, informing targeted collection efforts.
- Provided training and support for new team members on best practices for debt collection procedures.
- Recovered outstanding debts by implementing effective collection strategies and maintaining professional communication with debtors.
Education
High School Diploma -
Livonia
Livonia, NYCNA Certification -
Livingston County
Mt Morris NYSkills
- Vital signs monitoring
- Feeding assistance
- Basic life support
- Adaptable to change
- Healthcare ethics
- Medical terminology
- Patient care excellence
- Patient safety
- Transfer techniques
- Infection control procedures
- Range of motion exercises
- Personal care assistance
- Vital signs
- Attention to detail
- Empathy and compassionate care
- Certified nursing assistant
Timeline
CNA Student
Livingston County
09.2025 - 11.2025
Debt Collection Specialist
Coast Professional Inc.
12.2012 - 05.2025
High School Diploma -
Livonia
CNA Certification -
Livingston County