Erika Berontaite
Darien,IL
Summary
Accomplished General Manager at M&A Washing with a proven track record in enhancing customer satisfaction and brand awareness. Expert in budget administration and operations oversight, demonstrating exceptional leadership and communication skills. Achieved significant market growth through strategic planning and innovative marketing strategies. Skilled in team training and development, ensuring high-performance levels across all functions.
Overview
12
12
years of professional experience
Work History
General Manager
M&A Washing
Darien, IL
04.2023 - Current
- Implemented campaigns and promotions to help with developing goods and services.
- Created schedules and monitored payroll to remain within budget.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Recruiter
GGJ Express
Bolingbrook, IL
04.2021 - 10.2022
- Conducted reference and background checks on prospective employees.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Monitored applicant tracking system actions to support hiring deadlines and streamline candidate experiences.
- Prepared or maintained employment records using human resources management system software.
- Interpreted and explained human resources policies, procedures or regulations.
- Analyzed employment-related data and prepared reports.
- Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
- Provided a positive candidate experience throughout the recruitment process.
- Assisted with the onboarding process for new hires.
- Referred suitable candidates to relevant departments for additional assessment.
Assistant Shop Manager
Birley's
01.2020 - 12.2020
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Inspected merchandise upon delivery to ensure quality standards were met before displaying it in-store.
- Ensured compliance with health and safety regulations in the store environment.
- Ensured all merchandise was properly displayed in accordance with company guidelines.
- Organized special events such as fundraisers or product launches to create a positive shopping experience.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Implemented campaigns and promotions to help with developing goods and services.
- Trained new staff on proper cash handling procedures and store policies.
Retail Store Manager
Nike
07.2016 - 10.2019
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Executed merchandising strategies to support store sales growth.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Supervised cash drawer balances and deposits of store receipts.
Assistant Store Manager/Sales Associate
Nike
09.2012 - 07.2016
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Implemented campaigns and promotions to help with developing goods and services.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Klaipedos Varpo Gimnazija
Lithuania08-2012
Some College (No Degree) - Logistics Management
Klaipedos Valstybine Kolegija
LithuaniaSkills
- Sales
- Team training and development
- Budget administration
- Advertising and marketing
- Market growth
- Operations oversight
- Effective leader
- Customer experiences
- Human resources management
- Training and coaching
- Strategic planning
- Goal setting
- Relationship building
- Business administration
- Staff training and development
- Contract negotiations
- Communication skills
- Administrative skills
- Inventory control
- Client account management
- Recruitment
- Employee development
- Sales analysis
Languages
English
Full Professional
Russian
Professional
Lithuanian
Full Professional
Timeline
General Manager
M&A Washing
04.2023 - Current
Recruiter
GGJ Express
04.2021 - 10.2022
Assistant Shop Manager
Birley's
01.2020 - 12.2020
Retail Store Manager
Nike
07.2016 - 10.2019
Assistant Store Manager/Sales Associate
Nike
09.2012 - 07.2016
High School Diploma -
Klaipedos Varpo Gimnazija
Some College (No Degree) - Logistics Management
Klaipedos Valstybine Kolegija
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