Erika Buchanan
Washington,DC
Summary
Dedicated professional with a proven track record in customer service excellence and cash handling, honed across roles at Walmart and Securitas Security Services USA. Skilled in swiftly addressing customer needs with empathy and precision, enhancing satisfaction ratings significantly. Demonstrates strong work ethic and integrity, alongside exceptional time management skills, ensuring operational efficiency and safety.
Overview
2013
2013
years of professional experience
Work History
Cashier
Walmart
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
In Store Shopper
Wholefoods
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Security Officer
Securitas Security Services USA
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Admiral Security Services, Inc.
05.2010 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Griggs International Academy
Silver Spring, MD06.2005
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Money handling
- Customer service excellence
- Cash register operation
- Customer relations
- Written and verbal communication
- Product knowledge
- Attention to detail
Timeline
Security Officer
Admiral Security Services, Inc.
05.2010 - 04.2012
Cashier
Walmart
In Store Shopper
Wholefoods
Security Officer
Securitas Security Services USA
High School Diploma -
Griggs International Academy
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