Erika Cabrera
Fontana,California
Summary
Committed job seeker with a history of meeting institutions, and client needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance people's well-being.
Overview
20
20
years of professional experience
Work History
Caregiver, Special Needs
Luna Mariona Trust Fund
Los Angeles, CA
07.2010 - Current
- Collaborated with physicians and teachers to establish individualized goals and build personalized treatment plans.
- Assisted client with personal hygiene, bathing, grooming and dressing.
- Collaborated with healthcare professionals regarding medical treatments and therapies.
- Organized doctors appointments for client following schedule requirements.
- Developed professional connections with clients through compassion and comprehensive guidance in daily activities.
- Transported client to appointments or other destinations using a wheelchair accessible vehicle.
- Adapted existing programs to meet the specific requirements of the client.
- Created individualized care plan based on client's unique needs and abilities.
- Monitored health and well-being of client and reported significant health changes.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Partnered with registered nurses and physiotherapists to provide care to the client.
Passenger Service Supervisor
Swissport
Los Angeles, CA
09.2003 - 07.2008
- Supervised daily operations of passenger services staff, ensuring compliance with safety regulations and customer service standards.
- Furnished customers with information on routes, gates, and terminals to assuage baggage and boarding concerns.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assessed staffing needs for each shift to ensure adequate coverage of the check-in counter and gate area.
- Coordinated workflow and delegated tasks for team members.
Education
Associate of Arts - California State University Studies
Chaffey College
Rancho Cucamonga, CA05-2023
Some College (No Degree) - Social Work
CSUSB
San Bernardino, CASkills
- Decision-Making
- Team Collaboration
- Communication Assistance
- Attentive to People
- Problem Identification
Affiliations
- Hiking
- spinning, and outdoor physical activities
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Caregiver, Special Needs
Luna Mariona Trust Fund
07.2010 - Current
Passenger Service Supervisor
Swissport
09.2003 - 07.2008
Associate of Arts - California State University Studies
Chaffey College
Some College (No Degree) - Social Work
CSUSB
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