Erika Camarillo
De Queen,AR
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
Work History
Assistant Manager
American Cardiology DBA AmCare Clinic
07.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Collected copays, deductibles, deposit records
- Offered hands-on assistance to patients and team members, assessing needs
- Receptionist
- Verified insurance eligibility, updated patient demographics at every appointment
- Maintained vital signs, roomed patients, scribing for providers
- Scheduling of team members
- Mentored team members to enhance professional development and accountability in workplace.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Created employee schedules to align coverage with forecasted demands.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Receptionist
Lansdell Family Clinic
11.2015 - 07.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Organized, maintained and updated information in computer databases.
Billing Clerk
Lansdell Family Clinic
11.2015 - 07.2021
- Generated daily, weekly and monthly reports for billing department.
- Handled account payments and provided information regarding outstanding balances.
- Responded to customer concerns and questions on daily basis.
Education
High School Diploma -
De Queen High School
De Queen, AR Skills
- Staff Supervision
- Business Administration
- Scheduling and Coordinating
- Strategic Planning
- Team Motivation
- Time Management
- Staff Management
- Customer Service and Satisfaction
- Schedule Oversight
Languages
Spanish
Full Professional
Timeline
Assistant Manager
American Cardiology DBA AmCare Clinic
07.2021 - Current
Receptionist
Lansdell Family Clinic
11.2015 - 07.2021
Billing Clerk
Lansdell Family Clinic
11.2015 - 07.2021
High School Diploma -
De Queen High School
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