Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Campos

Canoga Park,CA

Summary

Seeking an internship where I can offer strong work ethics in problem-solving potential with my excellent experience in communication skills and in customer service skills.

Overview

7
7
years of professional experience

Work History

Office Coordinator/Expeditor

Hydraulics International
02.2017 - Current
  • Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
  • Collaborated with various departments to streamline processes and improve interdepartmental communication.
  • Contributed to company growth by consistently looking for ways to improve office processes and maximize efficiency.
  • Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
  • Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
  • Facilitated a positive work environment by addressing employee concerns and providing support when needed.
  • Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
  • Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
  • Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
  • Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Enhanced communication within the team through regular meetings and detailed reporting.
  • Implemented inventory control measures for office supplies, reducing waste while maintaining adequate stock levels.
  • Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
  • Coordinated company events, fostering team building and boosting overall morale.
  • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
  • Developed training materials for new hires, streamlining the onboarding process and promoting consistent practices throughout the office.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Delegated tasks to administrative staff, increasing office productivity and streamlining company operations.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Supported HR by completing new hire orientation, incident reports, and benefits paperwork on behalf of office employees.
  • Organized company meetings and scheduling for [Number]-employee team.
  • Created and implemented secure filing systems for sensitive employee and client documents.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
  • Participated in workshops and in-service meetings to enhance personal growth and professional development.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Developed strong relationships with vendors, negotiating favorable terms for the company.
  • Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
  • Enhanced communication between departments to ensure seamless order management and fulfillment.
  • Coordinated with sales teams to proactively address potential bottlenecks or delays in the fulfillment process.
  • Optimized warehouse organization, ensuring easy access to materials for expedited order processing.
  • Addressed supply problems and developed creative solutions to prevent delays.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Created and implemented tracking systems to monitor progress and meet deadlines.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Devised and implemented efficient processes for production tracking and inventory control.
  • Developed and maintained automated tracking systems, hard copy files and records to enhance office workflows.

Education

No Degree - 3 Years

James Monroe High School
North Hills, CA

Skills

  • Report reconciliation
  • Contract coordination
  • Inventory Auditing
  • Correspondence Management
  • Office Administration
  • Process Improvement
  • Administrative Support
  • Supply Replenishment
  • Staff hiring
  • Data Entry
  • Excellent multi-tasking ability
  • Staff Training
  • Team Bonding
  • Employee Training
  • Event Coordination
  • Database Administration
  • Documentation and control
  • Human Resources
  • Organizational Skills
  • Contract Negotiations
  • Scheduling Coordination
  • Training and coaching

Languages

English
Spanish

Timeline

Office Coordinator/Expeditor

Hydraulics International
02.2017 - Current

No Degree - 3 Years

James Monroe High School

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Erika Campos