Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Castellanos

Roselle,NJ

Summary

Accomplished administrative professional with a robust background in office management and support, as demonstrated at ESS and Flatbush Food Coop. Excelled in enhancing office efficiency. Skilled in Spanish fluency and complex problem-solving, adept at streamlining operations and improving workflow.

Overview

17
17
years of professional experience

Work History

Secretary, Teacher Assistant, Paraprofessional

ESS
Elizabeth, NJ
11.2023 - Current
  • Supported the school director and teaching staff by directing calls to the appropriate staff, greeting visitors, taking messages and responding to emails.
  • Followed attendance policies and procedures and managed processing of absence and tardy notices.
  • Types and prepare letters, memos, agendas, newsletters, reports and other documents for distribution.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Registers new students and verifies all appropriate documentation for new students as per bored requirements.
  • Assist with Drill protocols.
  • Processed invoices from vendors in accordance with school policies and procedures.
  • Maintain a well organized and up to date filling system.
  • Resolved issues with parents using active listening skills to de-escalate difficult situations.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Provided administrative support to the principal, teachers, and other school personnel.
  • Assisted teachers with lesson preparation and curriculum implementation.
  • Supervised children and participated with children in activities.
  • Understands the the stander procedures of a classroom.

Office Assistant

Flatbush Food Coop
Brooklyn , NY
09.2015 - 04.2024
  • Navigated highly stressful situations with ease to support office workflow.
  • Accurately and effectively entered checks onto the positive pay portal.
  • Create spreadsheets, and send weekly reports of large vendor purchases.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Operated photocopiers and scanners, office machines and personal computers.
  • Provided administrative support to multiple departments as needed.
  • Monitored office supplies inventory and placed orders when necessary.

Personal Assistant

Sema Tekinay
Bridgewater, NJ, NYC
06.2008 - 09.2015
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Handled confidential calender and recordkeeping.
  • Paid bills and manage checkbook.
  • Checked emails and sorted mailing.
  • Maintained accurate databases and filling systems for personal and business requirements.
  • Checked personal and professional activities to remind employer of priority tasks and deadlines.

Education

High School Diploma -

Midwood H.S
Brooklyn
06-2012

Skills

  • Written and Verbal Communication
  • Answering and filtering phone calls effectively
  • Office correspondence
  • Requisition processing
  • Spanish fluency
  • Complex Problem-solving
  • Office administration
  • Interpersonal skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Secretary, Teacher Assistant, Paraprofessional

ESS
11.2023 - Current

Office Assistant

Flatbush Food Coop
09.2015 - 04.2024

Personal Assistant

Sema Tekinay
06.2008 - 09.2015

High School Diploma -

Midwood H.S

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Erika Castellanos