Erika Castillo
Caldwell,ID
Summary
I am motivated with strong customer service and cash handling skills. I managed transactions with high accuracy while assisting customers in a busy retail environment. Committed to enhancing customer experiences through effective communication and teamwork.
I am a dependable and detail-focused individual. I understand the importance of inventory management and quality control.
Overview
2
2
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Amazon
Nampa, ID
03.2025 - Current
- Maintained clean and organized workstations, promoting a safe working environment.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Operated packaging machinery to ensure accurate and efficient assembly of products.
Cashier
Home Depot
Nampa, ID
01.2025 - 03.2025
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Collaborated with team members to streamline checkout procedures.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Retail Cashier
JCPenney
Nampa, ID
10.2024 - 12.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking merchandise and organizing displays.
- Helped customers complete purchases, locate items, and join reward programs.
Skills
- Customer service
- Work ethic and integrity
- Cash handling
- Packing and scanning orders
- Teamwork and collaboration
- Bagging and packaging
Timeline
Packing, Shipping, and Receiving Assembler
Amazon
03.2025 - Current
Cashier
Home Depot
01.2025 - 03.2025
Retail Cashier
JCPenney
10.2024 - 12.2024