Erika Brown
Summary
Committed and compassionate professional healthcare and Behavioral health worker with vast experience providing non- medical assistance, care coordination's ,office assistance within a health environment. Demonstrated experience in patient care as well as working with senior citizen's population, documenting pertinent information, locating resources, effective communicator, and team work with other health care professionals.
Overview
13
13
years of professional experience
Work History
Marketing/Office Assistant/ Client Intake/ Field Worker
Metoyer Roundtable Consulting
03.2021 - 03.2024
- Attended 2-3 weekly marketing events to promote business sales
- Assisted in ongoing marketing campaigns
- Produced the necessary marketing materials
- Interviewed new candidates
- Created new client Profiles
- Gathered client and veteran information for placements as well as for those who are seeking companion and sitter service
- Followed up with potential clients
- Checking the status of clients well-being
- Schedule appointments/escorted to doctor's appointment
- Utilize medication reminder strategies for clients
- Monitored client's mental and physical health / Maintained strict confidentiality of clients/patient information
- Gathered information to help a client locate resources
- Documentation of change in client health or behavior
- Facilitated bingo
- Followed the care plans of the client
Home Care Attendant
Home Care Assistance
04.2015 - 03.2021
- Organized and partake in activities; for instance, games, crafts, reading and outings to amuse and exercise
- Took elderly to and from doctor's appointments
- Assisted with medication reminders
- Assisted with bathing, dressing, and grooming
- Ran errands (pickup prescriptions, dry cleaning)
- Observes records and reports all changes to supervisor
- Assisted clients with ordering refills
- Maintain confidentiality of all client information/ documentation
- Reported changes in client's health
- Developed a trusted rapport with clients, family as well as team members using active listening
- Followed care plans of client
Administrative Assistant
24/6Technical Services
02.2011 - 06.2014
- Faxed and Scanned Documents
- Answered Multi-Line Phone
- Filed and Emailed Invoices to Clients
- Confirmed Appointments for Team Members
- Strong and Constant Communication with Team Members and Clients
- Greeted Visitors
- Distributed Mail
Education
Bachelor of Science - Business/Concentration in Marketing
University of Phoenix
Houston, TXMaster of Science - Psychology
University Of Phoenix
Houston, TX06-2021
Skills
- Problem-Solving
- Adaptability
- Communication
- Time Management
- Internet
- Google Docs
- Word
- PowerPoint
- Customer service
- Positive attitude
- Google Docs
- Word
- PowerPoint
- Dedicated team player
Timeline
Marketing/Office Assistant/ Client Intake/ Field Worker
Metoyer Roundtable Consulting
03.2021 - 03.2024
Home Care Attendant
Home Care Assistance
04.2015 - 03.2021
Administrative Assistant
24/6Technical Services
02.2011 - 06.2014
Bachelor of Science - Business/Concentration in Marketing
University of Phoenix
Master of Science - Psychology
University Of Phoenix
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