Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erika Champ

Inglewood,CA

Summary

Business minded individual with over seven years of diverse experience in customer service, demonstrating exceptional attention to detail. Proven expertise in customer service and thriving in fast-paced settings to deliver superior service and enhance customer satisfaction. Maintain interpersonal skills and eager to contribute significantly to your company.

Overview

5
5
years of professional experience

Work History

Crew Member

Trader Joe's
05.2024 - Current
  • Maintaining inventory, providing customer service, maintaining a clean and organized sales floor, working as a cashier, increasing awareness of products, maintaining product knowledge, creating a warm and inviting environment for customers and to stimulate sales

Mail Carrier

USPS
08.2022 - 05.2024
  • Interact with customers in a friendly and timely manner, assist new team members in learning routes, improving team efficiency, attention to detail, helping to sort and prepare the mail for delivery, deliver mail to mail boxes, receptacles and other designated areas, retrieve outgoing mail from businesses and residences

Pharmacy Typist

Serv-U Pharmacy
10.2021 - 06.2022

Responsibilities include; typing and preparing prescription labels, processing patient’s insurance, reading and interpreting physician’s medication orders, resolving insurance related problems and assisting patients with various forms of financial assistance, working with Digital Rx software, mathematical proficiency, reviewing and fulfilling written prescriptions or refill requests efficiently to ensure patient safety, troubleshooting pertinent software, answering pharmacy phone calls, questions and requests for customers, referring inquires to the pharmacist, ringing up customer’s transactions in a quick and efficient manner, maintaining a safe and clean environment in the pharmacy

Pharmacist Assistant

UCLA Arthur Ashe Student Bruin Health Pharmacy
10.2019 - 04.2020

Responsibilities include; typing and preparing prescription labels, mathematical proficiency, reviewing and fulfilling written prescriptions or refill requests efficiently to ensure patient safety, working with the Ipledge program to correctly distribute Isotretinoin, troubleshooting pertinent software, answering pharmacy phone calls, questions and requests for customers, referring inquires to the pharmacist, ringing up customer’s transactions in a quick and efficient manner, maintaining a safe and clean environment in the pharmacy

Education

Certification - Computer Networking and Blockchain

Los Angeles Public Library Instructor Facilitated Online Learning
Los Angeles, CA
06.2024

Associate of Science - Recording Arts

Los Angeles Recording School
Hollywood, CA
12.2011

High School Diploma -

St. Mary's Academy
Inglewood, CA
06.2009

Skills

  • Customer service
  • Computer Literacy
  • Detail Oriented
  • Problem Solving
  • Fast-paced Environment
  • Teamwork and Collaboration
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Crew Member

Trader Joe's
05.2024 - Current

Mail Carrier

USPS
08.2022 - 05.2024

Pharmacy Typist

Serv-U Pharmacy
10.2021 - 06.2022

Pharmacist Assistant

UCLA Arthur Ashe Student Bruin Health Pharmacy
10.2019 - 04.2020

Certification - Computer Networking and Blockchain

Los Angeles Public Library Instructor Facilitated Online Learning

Associate of Science - Recording Arts

Los Angeles Recording School

High School Diploma -

St. Mary's Academy
Erika Champ